Miles Means | Page 2

Crest INFINITI responded

Thank you for sharing your wonderful experience with us. We are delighted to hear that our team provided you with helpful and knowledgeable service throughout your vehicle purchase. It means so much to know that you had a positive experience with both our sales and finance teams. Your feedback about the quality of service across all departments truly brightens our day. We look forward to serving you again in the future and appreciate you choosing Crest INFINITI for your automotive needs.

Crest INFINITI responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that Miles exceeded your expectations in helping you find exactly what you were looking for. We're thrilled that he was able to present you with a vehicle that met all your requirements and that you're so happy with your new SUV. Your satisfaction means everything to us, and we're grateful you chose Crest INFINITI for your automotive needs.

Crest INFINITI responded

We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team made your visit smooth and that you found everyone to be professional and welcoming. Your satisfaction with your vehicle means everything to us. We're thrilled that you're enjoying your INFINITI and we look forward to continuing to provide you with excellent service in the future.

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us, Ashton. We are thrilled to hear that you found our service exceptional and had such a positive experience with our team. It means so much to us that you felt everyone was courteous and dedicated to ensuring you received the deal you deserved. Your feedback about our commitment to delivering great service truly makes our day. We appreciate your trust and look forward to serving you again in the future.

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We appreciate your feedback about the straightforward nature of your transaction and are pleased to hear that you found our team professional throughout the process. It's great to know that the trade-in process worked well for you and that we were able to reach a purchase price that worked. We understand your concern about the tint charge, and we take all feedback seriously as it helps us continue to improve our service. Your positive comments about our operation mean a lot to our team, and we're grateful you chose Crest INFINITI for your vehicle needs.

Crest INFINITI responded

Thank you for sharing your experience. We are thrilled to hear that Al Conkelton positively impacted your visit and provided the helpful support you needed. Our team strives to create a welcoming and professional atmosphere for all our customers, and Al’s demeanor exemplifies that commitment. We appreciate your feedback regarding the finance portion of your experience. It is important for us to ensure that every aspect of our service aligns with our standards of excellence. We will take your comments into consideration as we continue to improve our processes. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to Myles Bates at MBates02@vtaig.com. Thank you for choosing us, and we look forward to serving you again in the future.

Crest INFINITI responded

Thank you for taking the time to share your feedback. We’re glad to hear that you’re enjoying your new vehicle and that Miles provided you with outstanding support throughout the process. It’s clear that he made a strong impression, and we appreciate you recognizing his efforts. We’re sorry to hear that certain aspects of the experience felt frustrating. Your perspective is important to us, and we’d like the opportunity to learn more about your concerns. Please feel free to reach out to Myles Bates at MBates02@vtaig.com so we can better understand what happened and work toward a more positive experience moving forward.

Crest INFINITI responded

Thank you for your review! We're so glad to hear you had a great service and buying experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!