Miranda Sare | Page 14

Holm Automotive Center Inc responded

Thank you for the insight on your recent transaction. Gary Hasselman reads every review and he will certainly use this as a coaching opportunity for the team. We always want to be as transparent as possible on our work and we apologize for not meeting your expectations or a better protocol for advising you. We appreciate the high scoring review and will work hard to correct the situation. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We truly appreciate you taking the time to share your positive experience following your service visit at Holm Automotive! It's fantastic to hear that Jamie Avers provided you with a blend of professionalism and a personalized touch that made your experience exceptional. We're glad to know that Jamie's skillful knowledge and dedication to keeping you well-informed stood out to you. Customer satisfaction is our priority, and we're delighted that Jamie went above and beyond to ensure your needs were met. If you ever require further assistance or have any questions in the future, please feel free to reach out. We're here to provide you with the same high-quality service that you've come to expect from Holm Automotive. Thank you for choosing us and for allowing us the opportunity to serve you! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive feedback with us! We're glad to hear that your service visit at Holm Automotive went smoothly, even on short notice. Our team understands the importance of timely and efficient service, and we're pleased that we could accommodate your needs. Effective communication is a key aspect of providing excellent service, and we're delighted to know that you were well-informed about the process throughout your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive, and we truly appreciate your kind words. We look forward to serving you again for any future automotive needs you may have! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the great review of our service department! For the best oil change service, tire prices, maintenance, and repairs you can count on our Certified GM Service Teams! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your fantastic feedback with us! We're thrilled to hear that you had a positive service visit at Holm Automotive and that our team left such a great impression on you. It's wonderful to know that Jamie's training efforts have been effective, and Sara provided you with excellent service. We take pride in having a dedicated and well-trained team that goes above and beyond to assist our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive, and we sincerely appreciate your kind words. We look forward to serving you again with the same level of excellence! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the great review and letting us know about your texting concern. We will have the team look into notifications and make sure everything is working properly. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive feedback regarding your car purchase experience at Holm Automotive! We're delighted to hear that our team consistently provided a fast, efficient, and friendly service that was both affordable and prompt. It's wonderful to know that our commitment to taking care of both our customers and their vehicles resonated with you. Your satisfaction is important to us, and we're grateful for the opportunity to serve you. If you have any further needs, questions, or require assistance in the future, please don't hesitate to reach out. We're here to provide you with the same level of excellent service that you've come to expect from Holm Automotive. Thank you for choosing us, and we appreciate your trust and support! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that we provided you with the best customer service experience you've ever had. At Holm Automotive, we strive to exceed our customers' expectations and provide top-notch service. We understand the importance of excellent customer service and are delighted that we could make a positive impact on your visit. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Automotive for your service needs. We truly value your business and hope to continue serving you with the same level of care and excellence. - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that you consistently receive top-notch service from us. At Holm Automotive, we take pride in providing efficient service and ensuring our customers have a positive experience. We're delighted that you found our team to be friendly, kind, and helpful throughout your visit. Maintaining a clean and well-organized environment is important to us, and we're glad that you noticed the efforts we put into keeping the place clean and shiny. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Automotive for your service needs. We truly value your business and hope to continue serving you with the same level of excellence. -Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback, and we're glad to hear that our team was able to turn things around and make it right after your initial bad experience. At Holm Automotive, we strive to provide top-notch service to all our customers, and we sincerely apologize for any inconvenience you may have experienced during your first visit. However, we're thrilled to know that our team was able to address the issue and make it right during your subsequent visit. Customer satisfaction is of utmost importance to us, and we're glad we could rectify the situation and leave you with a positive impression. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our services. Once again, thank you for giving us the opportunity to correct the situation. We truly value your business and hope to continue serving you with the level of service you deserve. Safe travels, and we'll be ready to assist you whenever you visit us again! - Sincerely, the Holm Automotive Team of Abilene.