DeMontrond Mazda

Contacted me to buy an extended warranty when I already bought one at purchase and won’t take responsibility for their mistake. They refunded my payments but Oscar Villarreal promised to return my call las bought one at purchase and won’t take responsibility for their mistake. They refunded my payments but Oscar Villarreal promised to return my call last week but never has. I bought my last two cars there. If they can’t own up to this mistake, how can I trust them in the future? I can’t. No honesty. No integrity. More

What an Awesome Team! ! Very kind and patient with excellent customer service! My experience was wonderful and effortless. Josque is Amazing!! ! Very kind and patient with excellent customer service! My experience was wonderful and effortless. Josque is Amazing!! More

Best dealership experience ever! They made welcomed me and helped me feel at ease all afternoon. They made welcomed me and helped me feel at ease all afternoon. More

⸻ I’m a woman and, to be honest, I’ve never had good experiences with car dealerships in the past. It always felt overwhelming and frustrating. But working with Josue at Demontrond Mazda completely chan experiences with car dealerships in the past. It always felt overwhelming and frustrating. But working with Josue at Demontrond Mazda completely changed that for me. From the very beginning, Josue was extremely knowledgeable and patient. He took the time to answer all of my questions and walked me through each step of the process so that I felt comfortable and confident with my purchase. What stood out the most was that I never felt pressured—just supported. What really impressed me is that months after my purchase, Josue still checked in with me to make sure I was happy with my vehicle and that everything was going smoothly. That level of care and follow-up is rare, and it made me feel truly valued as a customer. If you’ve ever been hesitant about car dealerships like I was, I highly recommend reaching out to Josue at Demontrond Mazda. He made the entire experience stress-free, transparent, and even enjoyable. More

My new 2025 CX90 has spent more time at Demontron’s service department than in my driveway They don’t seem to have time to service my car or have any loaner cars nor do they communicate to me what th service department than in my driveway They don’t seem to have time to service my car or have any loaner cars nor do they communicate to me what they are doing or when they intend or doing it This is the 4th time it’s been in for the something and it’s been there a week and the car hasn’t been moved Also all mailboxes are full or not in service which has also been the case in the past No one leaves there phones off for six months If I hadn’t paid for this car I would let it be Repossessed More

This went way better than expected. Needed to sell my car I purchased from them 2 years earlier. He gave me the best offer & was very pleasant to work with. Treated me with respect a Needed to sell my car I purchased from them 2 years earlier. He gave me the best offer & was very pleasant to work with. Treated me with respect above all else. More

This has to be the worst dealership. I purchased a vehicle in Feb, had a sales agreement in place, it originally taking 2 months to correct them, I received the vehicle back, with the s I purchased a vehicle in Feb, had a sales agreement in place, it originally taking 2 months to correct them, I received the vehicle back, with the same issues still in place, after being ignored I wrote a review, this triggered a response. They collected my vehicle and gave me a loaner. This was May 8th. I have continuously followed up with them with almost no updates. I have given them options to fix this, so we can get it closed and I can finally get my vehicle that I am paying for back. They ignored that. The vehicle I currently have from them has plates expiring this month, placing me in a position where I do not have transport to get to work. I have phoned and emailed with no response. This just shows the clear lack of care. I would recommend everyone stay away from this dealership, after sales service and and actual service is horrible. More

Typical dealership. Advertise price online to get you in door and when you put pen to paper the add ons are revealed to raise the price. I encourage you to stand out fr Advertise price online to get you in door and when you put pen to paper the add ons are revealed to raise the price. I encourage you to stand out from other sleazy dealers and publish the price you want with add on up front. Don’t waste people’s time. That will get you 5 stars and more repeat business. Also don’t insult your customers intelligence and tell me the car won’t last over the weekend when we both know that is not the case. More

Disappointing experience post purchase. Communication has been terrible, and nearly two months after purchase there is no resolution. We just want the personal items taken out of our car wh Communication has been terrible, and nearly two months after purchase there is no resolution. We just want the personal items taken out of our car when dropped off for service returned to us and the broken items promised to be fixed to be resolved. Can’t seem to get a timely call back or return response so do not think we will return to this dealership. More

This dealership is my new go to! The sales staff was amazing and the service staff was just a great! I leased a vehicle with Kenny and he was super Thorough with explaining all of th The sales staff was amazing and the service staff was just a great! I leased a vehicle with Kenny and he was super Thorough with explaining all of the numbers and features of the car. He was super friendly and had us laughing the whole time! He introduced me to one of the service advisors named James and he even went through all of the services this car would need at different points in time and as a person very concerned with that I thought it was an amazing opportunity to speak with him. Not only do I have a new trusted salesman but a new trusted person for service too. 1000/10!! More