Missy Webb-Harris
Missy Webb-Harris at Price LeBlanc Lexus

Missy Webb-Harris | Page 22

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.9
331 Reviews
4.9

331 Reviews

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331 Reviews of Missy Webb-Harris

April 07, 2024

Dealership Rating
Employee Rating

My first experience with Lexus service was great. Missy, my service rep, was very nice. The waiting area was comfortable. The service time was exactly the length she said it would be. More

by ROBINRPURVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Blount

Apr 08, 2024

Price LeBlanc Lexus responded

Robin - Thank you for servicing with our team! We're glad everything went as expected for you and your vehicle.

April 06, 2024

Dealership Rating
Employee Rating

The waiting area was tidy and well stocked & Missy was efficient & very pleasant. My problem was taken care of in one day so I only needed the car loan for overnight to return from Plaquemine. It might ha More

by COINTMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Price LeBlanc Lexus responded

Thank you for your pleasant feedback on our dealership atmosphere and quick service! We appreciate you.

April 05, 2024

Dealership Rating
Employee Rating

Exceptional service until this past week with one service representative that did not provide accurate information. More

by abcsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Bercegeay

Apr 08, 2024

Price LeBlanc Lexus responded

We appreciate you taking time out of your day to share your feedback with us. Price LeBlanc Lexus holds ourselves to high standards when it comes to providing accurate and thorough information to our customers, and we are sorry to hear this is not how your experience went. If you'd like to talk more with our team about this, please reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

April 05, 2024

Dealership Rating
Employee Rating

Exceptional Service from the time I drive up until I leave. I will always own a Lexus because of the red carpet treatment at Price LeBlanc Service. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Price LeBlanc Lexus responded

There is nothing we love hearing more than that! Thank you for putting your trust in our team at Price LeBlanc Lexus.

April 05, 2024

Dealership Rating
Employee Rating

Missy was an absolute Rock Star! After a tiny hiccup with scheduling the week before, she went above and beyond to make sure that my experience was exemplary. She kept me informed More

by AOAKSADMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Price LeBlanc Lexus responded

Price LeBlanc Lexus always wants to treat our customers like VIPs! We appreciate you and your kind review!

April 04, 2024

Dealership Rating
Employee Rating

It was awesome service will but my next vehicle for Lexus dealership awesome service Next review More

by MAEMAE64
Recommend Dealer
Yes
Apr 05, 2024

Price LeBlanc Lexus responded

We think you're an awesome customer! Thank you for your positive feedback!

April 04, 2024

Dealership Rating
Employee Rating

The outside staff did not do their usual job of meeting me at the door. The service rep inside was OUTSTANDING. More

by TERRAZ6899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Price LeBlanc Lexus responded

Price LeBlanc Lexus's goal is to welcome every customer through our doors and greet them with a smile. We apologize that this was not how your experience went. However, we're happy to know that our service team provided you with outstanding assistance once inside. If you'd like to speak with us further about your time here, please reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

April 03, 2024

Dealership Rating
Employee Rating

Kindness and transparency from the team was greatly appreciated! The information provided allowed me to make a quick decision on other maintenance items. More

by markbatiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Waters, Sarah Sarfaraz

Apr 03, 2024

Price LeBlanc Lexus responded

It's always our goal to provide our customers with the information they need to make informed decisions about their vehicle, so thank you for letting us know about your five-star experience, Mark!

April 02, 2024

Dealership Rating
Employee Rating

I feel confident that the team at Price LeBlanc Lexus are taking very good care of our new ‘baby’ RX350 hybrid. More

by ANDERSON.TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us, Anderson. We are pleased to hear that you feel confident in the care provided to your new RX350 hybrid. We appreciate your trust in our team at Price LeBlanc Lexus.

April 01, 2024

Dealership Rating
Employee Rating

Do not want to pay 2% surcharge. Not sure if I would recommend for service More

by nth029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Chouest

Apr 02, 2024

Price LeBlanc Lexus responded

We appreciate your feedback and understand your concerns regarding the surcharge. We want to assure you that we are always evaluating our pricing to ensure fairness and transparency. Please reach out to our Service Manager, Michael Hutchinson, at mhutchinson@leblancauto.com to discuss your concerns further with us.

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