Dealer Reviews
Cars for Sale
Dealer Log In
Misty Magruder
Misty Magruder
Service Customer Relations Specialist
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive Northwest
Kennesaw, GA 30144
36 Reviews
Dealership Experience
3 yrs, 2 mos
36 Reviews
Write a Review
36 Reviews of Misty Magruder
October 03, 2025
EV technician to ridiculously long to find problem with car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days asking for a car. The interface service technician was put in bad situation and did he best. Second Kia dealership with this issue of long diagnostic and not finding cause on EV More
by TIMOTHY.BIEDRZKI
Verified CustomerOther Employees Tagged: Scott Croston , Michael Beran
October 02, 2025
I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy my car when in fact, it should’ve been free not happy More
by ATLMH
Other Employees Tagged: Phil Joyce, Kris Musgrove, Scott Croston
October 02, 2025
Excellent work and more honest, I highly recommend it. I have always taken and will always take my car there. I have always taken and will always take my car there. More
by lucasqueiroz
Other Employees Tagged: Phil Joyce, Kris Musgrove, Scott Croston
September 29, 2025
Clean, welcoming, space to work while waiting. Staff answered questions. Staff was friendly and said hi even in car sales. Staff answered questions. Staff was friendly and said hi even in car sales. More
by WHITAKER.L.J211
Other Employees Tagged: Phil Joyce, Kris Musgrove, Scott Croston , Kris M
September 05, 2025
Mackenzie And Bryson were great to work with. They were both very helpful and made the car buying process easy. They were both very helpful and made the car buying process easy. More
by KAYLEET
Other Employees Tagged: Bryson Smith, Mackenzie Florence , Misty was great also!
August 26, 2025
Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More
by JAZMIN.CRIM
Other Employees Tagged: Mike Awolusi, Phil Joyce, Kris Musgrove, Scott Croston
August 05, 2025
Great family dealership, and over the years I have enjoyed the experience. Not so much over the last 2 years enjoyed the experience. Not so much over the last 2 years More
by KFWALKER20
Other Employees Tagged: Phil Joyce , Mark Kerkoski
July 31, 2025
Great staff, everyone friendly, service timely and efficient. Great, excellent, clean, nice atmosphere, will be efficient. Great, excellent, clean, nice atmosphere, will be More
by BETTYJOPOPE
Other Employees Tagged: Kris Musgrove
May 31, 2025
Jack and Bryson helped me get my new car yesterday and I’m so lucky to have had them help me out! They made the experience stress free and as easy as possible! I’m so lucky to have had them help me out! They made the experience stress free and as easy as possible! More
by klittle1241
Other Employees Tagged: Bryson Smith, Matt Rock , Jack Stricklin
May 30, 2025
Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. I will never go here again and will let every person that will listen to me know how bad this location is. More
by namdrof88
Other Employees Tagged: Phil Joyce, Kris Musgrove , Mark Kerkoski
