Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 12

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
909 Reviews
4.8

909 Reviews

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909 Reviews of Misty Osborne

October 31, 2025

Dealership Rating
Employee Rating

Great communication and flexibility with scheduling. The service department is helpful and knowledgeable. Thank you More

by MelVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Regal Kia Lakeland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Kia Lakeland. We look forward to having you as one of our valued customers for many more years to come!

October 29, 2025

Dealership Rating
Employee Rating

Let me know play by play on what was going on with my vehicle. All employee very friendly and make stopping and getting oil changed a easy process More

by taylorgangmade91
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Oct 29, 2025

Regal Kia Lakeland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2025

Dealership Rating
Employee Rating

Misty and the Service Department are fantastic. The sales side, not so much. When I bought my last car last year, there were several issues. Not sure if I would recommend them, but would always rec More

by METSBUCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 23, 2025

Dealership Rating
Employee Rating

Misty was awesome! She wasn't working when we picked up the car unfortunately. The individual we dealt with wasn't overly friendly. More

by eileenstaples
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Oct 24, 2025

Regal Kia Lakeland responded

Thank you for your review! We're sorry to hear that you were not fully satisfied with the experience during pick-up, but we're delighted to know that Misty delivered awesome service. We hope to see you again at Regal Kia!

October 23, 2025

Dealership Rating
Employee Rating

Misty is awesome, I usually deal with her because she is professional, polite and honest. The mechanics do a good job most of the time. Pricing is high, not always affordable and their advertising not trust More

by yumart62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

Oct 23, 2025

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that Misty and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2025

Dealership Rating
Employee Rating

Jeremy ended up dealing with an irate customer which effected me getting my car back so thanks to Misty Osborne for stepping in and helping out. More

by Jerrywh80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Oct 17, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

October 17, 2025

Dealership Rating
Employee Rating

Super good service, and good environment. Good treatment to customers and work hard to help me with my purchase. More

by rymluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Oct 17, 2025

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

October 17, 2025

Dealership Rating
Employee Rating

My salesman was great no pressure. we were able to make a fare deal .this is my second car bought there and no complaints More

by kristina.dritto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

Oct 17, 2025

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

October 15, 2025

Dealership Rating
Employee Rating

It's the best dealership I've been to in quite a while has done a very lot for me it's very interested when I got my car More

by spanky101493
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Srecko Bokun, Niko Gelpi, Willy Moreira, Chayton Wodecki

Oct 15, 2025

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

October 11, 2025

Dealership Rating
Employee Rating

As always they try to address our wants and needs; no matter how simple they are. More

by nolenook73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

Oct 11, 2025

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

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