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Misty Osborne

Overview Reviews (909) Inventory (502)

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Misty Osborne

Misty Osborne | Page 15

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8

909 Reviews

Overview Reviews (909) Inventory (502)

4.8

909 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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909 Reviews of Misty Osborne

September 09, 2025

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Employee Rating

Employees were professionals and nice and speedy my oil change was done very fast and quickly change was done very fast and quickly More

by kherron666

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 09, 2025 -

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

September 03, 2025

Dealership Rating

Employee Rating

Excellent service and sales . ..easy to work with Amy and Misty....will do all service with this dealership ..easy to work with Amy and Misty....will do all service with this dealership More

by munkelbach

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2025 -

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

September 02, 2025

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Employee Rating

Misty always has been exceptional, very understanding person. She explains everything and approximately time when work be done. If need more work done, she explains it. Allways with a smile... She is the person. She explains everything and approximately time when work be done. If need more work done, she explains it. Allways with a smile... She is the best. More

by Carlos

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2025 -

Regal Kia Lakeland responded

Thank you for highlighting Misty's exceptional service, Carlos! We are grateful for your support and look forward to seeing you next time here at Regal Kia!

September 02, 2025

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Employee Rating

I was pleased with the quick turnaround and I will be back again for scheduled maintenance back again for scheduled maintenance More

by mjc033

Verified Customer

Recommend Dealer

Yes

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Sep 03, 2025 -

Regal Kia Lakeland responded

Thank you for visiting our team here at Regal Kia! We look forward to seeing you again in the future!

September 02, 2025

Dealership Rating

Employee Rating

Misty did a great job with working with me while I got my car did. She updated me promptly and made the process easy. car did. She updated me promptly and made the process easy. More

by warfieldtjuan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Sep 03, 2025 -

Regal Kia Lakeland responded

We're thrilled to hear Misty kept you informed and made the process seamless. We’ll pass along the kind words! Thank you for choosing Regal Kia!

September 02, 2025

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Employee Rating

Misty is my service advisor and she is always great! Meets me with a smile and genuinely cares about her customers. Meets me with a smile and genuinely cares about her customers. More

by Browland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Misty! We truly value your loyalty and we will be sure to pass along your feedback to her. See you next time at Regal Kia!

August 31, 2025

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Employee Rating

Just what I needed - in and out quickly. And I especially appreciate my greeter! My highest recommendation. And I especially appreciate my greeter! My highest recommendation. More

by mychqaplain

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 02, 2025 -

Regal Kia Lakeland responded

It sounds like you had a seamless visit from start to finish, and we're thrilled to hear it! We hope to serve you again here at Regal Kia. Have a great day!

August 29, 2025

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Employee Rating

It's great service perfect that good to me and enjoy loving it to drive loving it to drive More

by syjapan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

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Sep 02, 2025 -

Regal Kia Lakeland responded

Your kind review is great to see! Thank you! - Regal Kia

August 28, 2025

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Employee Rating

Always friendly atmosphere and quick in and out time each time I have been there and very clean time I have been there and very clean More

by rfsportsrock

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2025 -

Regal Kia Lakeland responded

We truly appreciate your top-notch rating! Hope to see you again soon! - Regal Kia

August 27, 2025

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Employee Rating

Was very pleased that they were able to get my gas door on my Kia fixed. Previous repair left gas door slightly agar . Regular device was great . I did have to wait a bit longer because my appointment was on my Kia fixed. Previous repair left gas door slightly agar . Regular device was great . I did have to wait a bit longer because my appointment was primarily oil change , fluid check, and tires rotated. With gas door issue it had to go into different department. Great service More

by kk_carbone

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2025 -

Regal Kia Lakeland responded

We're happy to hear our team was able to fix your gas door and take care of the other services your car needed! Thank you for choosing Regal Kia and for sharing your support. See you next time!

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