Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 93

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
942 Reviews
4.8

942 Reviews

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942 Reviews of Misty Osborne

August 19, 2021

Dealership Rating
Employee Rating

KIA Service is the BEST! Always friendly and great service with a smile. The team is reliable and trustworthy. Always confident work is done right. More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 23, 2021

Regal Kia Lakeland responded

Thank you for trusting us with your vehicle!

August 19, 2021

Dealership Rating
Employee Rating

They have some of the nices people,a very clean waiting room and people that keep you informed about your vehicle. And always tell you if more has to be done on your vehicle and also let you know what it's More

by NT5151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Stan May, Mario Medina, Alondra Sandoval

Aug 23, 2021

Regal Kia Lakeland responded

Thank you!! We look forward to seeing you again next time :)

August 19, 2021

Dealership Rating
Employee Rating

The dealership is clean and the people are friendly but the price on repairs are outrageous. Took my car in for a recall issue and got an estimate on some other repairs More

by DCLAYTON63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 20, 2021

Regal Kia Lakeland responded

Thank you for your feedback, The recommended maintenance for a vehicle with 115k miles is a little more extensive to keep it in optimal driving conditions and prolong the lifespan of your vehicle. We use KIA genuine parts and have discounts available. We would be happy to spread the repairs our or look at other options for your.

August 19, 2021

Dealership Rating
Employee Rating

My service was fast and i ask for a computer check as i was having electrical problem. Not but a few min later maybe 15 altogether, i was told my car was ready and that it was my battery. And NO CHARGE! More

by Nurse4jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 23, 2021

Regal Kia Lakeland responded

That's the best possible news!! Glad we could help

August 18, 2021

Dealership Rating
Employee Rating

Able to get me in quickly though I didn’t have appointment. Service completed quickly and informed me what to expect needed at next service interval More

by MDHELMMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Regal Kia Lakeland responded

Looking forward to seeing you again next time :)

August 18, 2021

Dealership Rating
Employee Rating

Misty's customer service was well above and beyond her duties..... Best customer service I have ever had since I started getting my car services at Regal Kia More

by MZLADI2u1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Regal Kia Lakeland responded

Thank you, we agree, Misty is pretty spectacular!

August 18, 2021

Dealership Rating
Employee Rating

I had a great experience great customer service the team members all where very helpful with my visit I didn’t wait long at all I was in and out More

by Martishamcroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Aug 24, 2021

Regal Kia Lakeland responded

Sounds perfect! See you next time :)

August 18, 2021

Dealership Rating
Employee Rating

They always make me feel welcome and great as a customer. Great customer service, and fast with every service. I am highly blessed to be a Kia customer! More

by Lilydonuts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Regal Kia Lakeland responded

We are highly blessed that you are our KIA Customer! Thank you so much

August 18, 2021

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Employee Rating

I have had fabulous experiences with the service department. I have been so happy with their professional service that I just purchased a new vehicle. More

by sweetladynfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 18, 2021

Regal Kia Lakeland responded

That is fantastic to hear, congrats on your new vehicle!

August 17, 2021

Dealership Rating
Employee Rating

Car was taken in at the appointed time. The waiting room is comfortable and provides refreshments. We were kept updated on the progress and the work was done quickly and correctly. More

by RLindblom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Just the way a service visit should be! See you next time :)