Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 94

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
942 Reviews
4.8

942 Reviews

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942 Reviews of Misty Osborne

August 17, 2021

Dealership Rating
Employee Rating

Great service! Misty was professional and provided me with updates throughout my service. She valued my time and was clear and precise with the techs report. I thank you for being so efficient! More

by Delong1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 17, 2021

Dealership Rating
Employee Rating

Always on point. Very friendly and customer oriented. Adviser is great to work with. Building is very clean. I recommend this dealer to many people More

by HJD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Thank you!

August 17, 2021

Dealership Rating
Employee Rating

Dropped my vehicle off for an oil change at the scheduled time and was in and out of there in no time. Friendly staff and clean waiting area. More

by THOMAS-SELF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 13, 2021

Dealership Rating
Employee Rating

Regal Kia has a great and friendly staff they treat me like Family every visit I have a great experience. I do all my business at Regal Kia More

by Mistynicole13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 16, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal KIA we appreciate you!

August 12, 2021

Dealership Rating
Employee Rating

Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. More

by yodiwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 16, 2021

Regal Kia Lakeland responded

Thank you we look forward to servicing your vehicle again in the future.

August 12, 2021

Dealership Rating
Employee Rating

It was fine. Person who assisted was helpful. Service was quick. I don't have any complaints about my visit. I was satisfied with experience. More

by Autumn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Regal Kia Lakeland responded

Happy to hear! Thanks for choosing Regal!

August 11, 2021

Dealership Rating
Employee Rating

Very pleasant experience for our first oil change. Very quick and thorough. Prompt to meet us at the door and very accommodating while we waited More

by Dantebells2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira

Aug 18, 2021

Regal Kia Lakeland responded

That's great! We look forward to seeing you next time

August 11, 2021

Dealership Rating
Employee Rating

My advisor, Misty is great, the communication and My advisor, Misty is great, the communication and service was outstanding. Vehicle was cleaned and the service didn't take long at all. Everyone ther More

by kc6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

August 05, 2021

Dealership Rating
Employee Rating

They lied about the work the did. They lied about how long parts were taking. Very unprofessional got upset when i told them i wanted my car moved from their dealership and brought to crown kia. Said my More

by RENNITY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 18, 2021

Regal Kia Lakeland responded

Thank you for your feedback.

July 30, 2021

Dealership Rating
Employee Rating

Asked for tires to be rotated and don't think they were. They pulled off the old oil change sticker on windshield and left sticky glue on windshield. The free car wash was less than free, had to go get car More

by CINDIC7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Kelsey Johnson, Mario Medina, Alondra Sandoval

Aug 02, 2021

Regal Kia Lakeland responded

We are disappointed to see that your visit was less than satisfactory. Could you please provide your contact information so we can access your records and look into this further? reply back privately or email Customer Service Manager, Alaina Southern at alaina.s@regallakeland.com.

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