I was looking for a used F150 Scott Wineberg was nice
enough to find me one and I later bought it, they went above and beyond to help me out thanks Scott, Morgan and Mitch.
enough to find me one and I later bought it, they went above and beyond to help me out thanks Scott, Morgan and Mitch.
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by jstrait81
Other Employees Tagged:
Morgan Lingle, Scott Wineberg
Dec 12, 2024 -
Spitzer Ford Dubois, LLC responded
Thanks for your feedback on your recent visit to Spitzer Ford Dubois, LLC. It's great to hear that Scott and the team were able to assist you and that you had such a positive experience.
Very pleasant staff does great work easy to talk to about
the problem I have
the problem I have
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by butchintrouble
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Spitzers was great through the entire vehicle purchasing
process. Wade and Morgan run a thorough business and have the most friendly staff. Lily was the sweetest saleswoman, but you can’t go wrong with any
process. Wade and Morgan run a thorough business and have the most friendly staff. Lily was the sweetest saleswoman, but you can’t go wrong with any of the folks in there. Mitch makes the paperwork a breeze. We couldn’t be happier with our upgrade. I highly recommend stopping by Spitzer’s Ford DuBois for your next set of wheels.
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by kyleehoward
Verified Customer
Verified Customer
Dec 08, 2024 -
Spitzer Ford Dubois, LLC responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Excellent customer service, total professionalism-
especially the sales and finance management. Will shop here again.
especially the sales and finance management. Will shop here again.
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by residues101
Verified Customer
Verified Customer
Nov 20, 2024 -
Spitzer Ford Dubois, LLC responded
Here at Spitzer Ford Dubois, LLC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Fantastic service department, always very well taken care
of during each visit. Have yet to have a bad experience there.
of during each visit. Have yet to have a bad experience there.
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by Greendonner
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ashley O'Ryan
, Kenneth Crana Jr., Susan Roush
Nov 17, 2024 -
Spitzer Ford Dubois, LLC responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!
The communication and follow through was awful.
I had to continually check up on my vehicle and relay messages from my warranty company.
I had to continually check up on my vehicle and relay messages from my warranty company.
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by THREE_WISH
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Spitzer Ford Dubois, LLC responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Everyone was very helpful and never pressured me to
purchase. I highly recommend them to anyone looking to buy a vehicle
purchase. I highly recommend them to anyone looking to buy a vehicle
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by carlabloom313
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Wineberg
Nov 04, 2024 -
Spitzer Ford Dubois, LLC responded
Hi Carla:
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Treated use great didn’t take very long time to take care
of every thing
of every thing
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by gerry56
Verified Customer
Verified Customer
Other Employees Tagged:
Wade Lobbestael
Nov 04, 2024 -
Spitzer Ford Dubois, LLC responded
We are very happy to have provided you with such a positive experience! We sincerely value your business, Gerry, and look forward to your next visit.
Completed recall and inspection in a timely manner.
Very accommodating, highly recommend for sales and service!
Very accommodating, highly recommend for sales and service!
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by Gramdot
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lauren Dietz, Brian Shaffer
Oct 31, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Lilyanna Henry was very professional, kind and patient as
we purchased a used vehicle at the Spitzer Ford Car Dealership in DuBois, PA. She was outside working on some things as we we arrived and started loo
we purchased a used vehicle at the Spitzer Ford Car Dealership in DuBois, PA. She was outside working on some things as we we arrived and started looking around. She assisted us with finding the car we had viewed online and set us up to take it for a test drive. Then she worked up some pricing with her sales manager (Morgan Lingle) and we had an offer to consider. The next day we decided we did want to make the purchase and came back to continue the process. Overall, we received very nice and personal care for Lilyanna. We are pleased with our purchase and the customer service we received. Including Mitch in Finance to wrap up the sales transaction, he was nice to work with as well. No pressure buying experience from a good sized family dealership.
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by Cam Enseki
Other Employees Tagged:
Lily Henry
, Morgan Lingle
Oct 23, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you so much, Cam, for your wonderful review! We are thrilled that Lilyanna had the opportunity to provide you with great service. We thank you for choosing Spitzer Ford Dubois, LLC!