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Mitch Poole

Overview Reviews (385)

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Mitch Poole

Mitch Poole | Page 22

Service Advisor

Joe Maus Chrysler Dodge Jeep RAM

2054 US-441
Dublin, GA 31021

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4.5

385 Reviews

Overview Reviews (385)

Dealership Experience

14 yrs, 8 mos

Industry Experience

14 yrs, 8 mos

Specialties & Trainings

RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert

4.5

385 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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385 Reviews of Mitch Poole

May 24, 2022

Dealership Rating

Employee Rating

Great experience and great service. Always willing and take good care of me and my truck! Always willing and take good care of me and my truck! More

by billyc33

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright , Jamie

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May 26, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2022

Dealership Rating

Employee Rating

Excellent service and very friendly staff. Would highly recommend Jimmy Britt service department for care of your vehicle. Would highly recommend Jimmy Britt service department for care of your vehicle. More

by jonconway87

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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May 25, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 22, 2022

Dealership Rating

Employee Rating

Great service. .Fast, friendly, knowledgeable,.Great team. Check out Jimmy Britts Service Department. Thumbs up .Fast, friendly, knowledgeable,.Great team. Check out Jimmy Britts Service Department. Thumbs up More

by afountain3939

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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May 24, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 19, 2022

Dealership Rating

Employee Rating

Kept my truck for a few days because the technician had jury duty, I guess they only have one. Other than that A+. jury duty, I guess they only have one. Other than that A+. More

by benjiveal

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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May 20, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Jimmy Britt Chrysler Dodge Jeep Ram

May 17, 2022

Dealership Rating

Employee Rating

Excellent service and communication throughout the entire process. Mitch took the time to discuss the repairs required along with the cost prior to starting the work. I had a great experience and will def process. Mitch took the time to discuss the repairs required along with the cost prior to starting the work. I had a great experience and will definitely continue to use Jimmy Britt dealership. More

by gilbert8207

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 18, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2022

Dealership Rating

Employee Rating

I was very pleased at the service I received. From the beginning with Mitch and the courtesy and professionalism He showed me. I have been pleased with my car since I have picked it. up. Thank yo From the beginning with Mitch and the courtesy and professionalism He showed me. I have been pleased with my car since I have picked it. up. Thank you so much for your courteous and caring service. More

by bvthomas

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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May 16, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2022

Dealership Rating

Employee Rating

I had the best experience. Mitch took wonderful care of me. He made sure I was not without a car. He made sure I could afford the work done to my car. He went out of his way to Mitch took wonderful care of me. He made sure I was not without a car. He made sure I could afford the work done to my car. He went out of his way to make sure I had a great experience in a difficult time. More

by kallie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 13, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello Kallie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2022

Dealership Rating

Employee Rating

Awesome Customer Service, this is my second recall service. Very professional staff completed all work in a timely manner and notified me of completion. service. Very professional staff completed all work in a timely manner and notified me of completion. More

by brazielt

Verified Customer

Recommend Dealer

Yes

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May 13, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Dealership Rating

Employee Rating

This is a great dealership and service dept. the staff will keep you informed every step of the way. Hats off to Billy Wright and his staff. the staff will keep you informed every step of the way. Hats off to Billy Wright and his staff. More

by jtstinson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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May 10, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2022

Dealership Rating

Employee Rating

I was absolutely pleased with the level of customer service provided by Mitch. My Daughter was in a difficult situation with here Jeep and Jimmy Britt took good care of her! Communication throughout service provided by Mitch. My Daughter was in a difficult situation with here Jeep and Jimmy Britt took good care of her! Communication throughout the process was excellent. More

by kebert58

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

May 04, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!