It's only when things don't go as planned that you really
see how good a dealership is.
My new truck broke down away from home with only 11K miles. GM roadside towed it to Lake City which was the dealers
see how good a dealership is.
My new truck broke down away from home with only 11K miles. GM roadside towed it to Lake City which was the dealership I bought it from. It took the better part of a day. To say I was extremely disappointed would be an understatement.
These trucks have known issues (fuel module) and the Lake City Service Team - Robbie and Mitch - were aware of them. While fuel contamination was ruled out, there was no attempt to make this out as anything but the warranty/defective design/part issue it was. I appreciated their honesty and their attempts to get me back on the road as quickly as possible while still being thorough that the problem had been addressed. It is only because the great Lake City Service Team I am considering keeping the truck and would consider another GMC in the future.
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by Carter
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Robbie Lavoie
Aug 06, 2025 -
Lake City GMC responded
Thank you so much for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
Lake City GMC
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Love this dealership and Especially Robbie.
I drive past 2 other deal ships to come to Lake City. This place is 90 miles from home but they are down to earth great guys that take care of my tru
I drive past 2 other deal ships to come to Lake City. This place is 90 miles from home but they are down to earth great guys that take care of my truck. They are honest and do what they say. I trust them 100%
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by joefraser01
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2025 -
Lake City GMC responded
Thank you so much for your kind words and for taking the time to leave us a review!
We’re thrilled to hear you had a great experience and truly appreciate your support.
Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
LAKE CITY GMC
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The dealership did a great job.
I am happy with the GMC truck I got. Thank y'all.
I am happy with the GMC truck I got. Thank y'all.
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by beaueverett8
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2025 -
Lake City GMC responded
Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
LAKE CITY GMC
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Aug 04, 2025 -
Lake City GMC responded
Thank you so much for your kind words and for taking the time to leave us a review!
We’re thrilled to hear you had a great experience and truly appreciate your support.
Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
LAKE CITY GMC
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Your New & Used Car Dealership Near Me
Mitchel Ronsonet,Robbie and the others are always very
professional, extremely proficient and courteous and I always highly recommend them and this dealership to my friends, family and anyone that will li
professional, extremely proficient and courteous and I always highly recommend them and this dealership to my friends, family and anyone that will listen. Been dealing with this place since probably 1996.
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by dannyjgreen2
Service Price Transparency
Other Employees Tagged:
Robbie
Jul 28, 2025 -
Lake City GMC responded
Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
LAKE CITY GMC
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Service dept found issue and addressed it, Also
discovered that battery was going bad which saved a problem down the road. Very professional and kept me informed along the way
discovered that battery was going bad which saved a problem down the road. Very professional and kept me informed along the way
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by EHGIEBEIG
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2025 -
Lake City GMC responded
Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
LAKE CITY GMC
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Mitch was awesome!
!! Very knowledgeable and helpful… kept me informed… explained everything to me… Super Friendly…
!! Very knowledgeable and helpful… kept me informed… explained everything to me… Super Friendly…
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by vickiestock
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2025 -
Lake City GMC responded
Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
LAKE CITY GMC
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Service department is excellent and I highly recommend
them to anyone with GMC or Chev vehicle. They have provided the best service todate for the last two for me and I plan on using them for years to com
them to anyone with GMC or Chev vehicle. They have provided the best service todate for the last two for me and I plan on using them for years to come.
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by ARNNIEG
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Lake City GMC responded
Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
LAKE CITY GMC
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Service was very good.
I would like to know iif there was a military discount.
I would like to know iif there was a military discount.
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by wtmckinney
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Lake City GMC responded
Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
LAKE CITY GMC
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As I stated in previous comments, the team did a fine job
keeping me up to date on the progress of the repair. The detail to the repair was great. Happy to have my truck back too. Will recommend only this se
keeping me up to date on the progress of the repair. The detail to the repair was great. Happy to have my truck back too. Will recommend only this service team to folks.
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by BAILEYSDJ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike and my mechanic. No pun intended!
Jul 07, 2025 -
Lake City GMC responded
Thank you so much for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
Lake City GMC
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Mitch was extremely helpful with my situation, made sure
I had everything I needed, assured me I would get to my destination and was very compassionate with my concerns. I feel very fortunate he was my ser
I had everything I needed, assured me I would get to my destination and was very compassionate with my concerns. I feel very fortunate he was my service advisor. Thank you
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by ANDREA46
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Lake City GMC responded
Thank you so much for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon!
Best regards,
Lake City GMC
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Your GMC Dealership Near Me