Mitch Ronsonet

Mitch was great! Ross was the Sales Mgr I spoke to initially via phone and he delivered on everything he promised. Unfortunately the experience with the dealership wh Ross was the Sales Mgr I spoke to initially via phone and he delivered on everything he promised. Unfortunately the experience with the dealership while I was there physically was terrible. There are so many things to point out, but the professionalism was sub par from Mason, and I had no personal interaction with the finance manager Chris until the end of the sale when I was finally leaving after being there for 3+ hours. I purchased out of state, and though it was a full purchase in cash, no one kew how to handle this to complete my purchase. There were numerous things wrong overall, and things missing or installed improperly on the brand new truck that needed to be settled and were eventually resolved weeks after my purchase because Mitch(service Mgr) was very helpful in ensuring I received what I was promised from the sales department. It's been 2 months, and technically I still don't own the truck because the paperwork wasn't filed properly and MSO wasn't released on time to my state of registration. I won't be coming back and I will make sure everyone I know does not buy at this dealership. I will point out as for as service goes, if anyone I know services there, I'll be sure to tell them to ask for Mitch to handle their needs. More

by C4 Verified Customer Verified Customer

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Service was prompt and timely. Personnel are very courteous and knowledgeable. The facilities are clean and comfortable. Personnel are very courteous and knowledgeable. The facilities are clean and comfortable. More

by VINSON.V2R-QC Verified Customer Verified Customer

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Very good support for recall repair. Easy to work with and dependable advice from Robbie and Mitch. Easy to work with and dependable advice from Robbie and Mitch. More

by troystewart Verified Customer Verified Customer

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Every one was very polite and took care of my service and also checked problem with tire out of balance also checked problem with tire out of balance More

by GREGDINKINS Verified Customer Verified Customer

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Friendly and professional. Keeps you informed about your cars progress. Answers all questions promptly with a smile. Keeps you informed about your cars progress. Answers all questions promptly with a smile. More

by HODGEELLEN Verified Customer Verified Customer

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Great customer service get you in and out concerned about what you have going on. I will recommend anyone to go there. I go there for all my oil change tire rotation service of my vehicle. Lakeside GMC is th what you have going on. I will recommend anyone to go there. I go there for all my oil change tire rotation service of my vehicle. Lakeside GMC is the place to be Lake City Florida. More

by BRINSONDOROTHY Verified Customer Verified Customer

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Great experience, good communication about the problem. Mitch and Robbie were very good to keep me informed. Mitch and Robbie were very good to keep me informed. More

by turberville1978 Verified Customer Verified Customer

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I have dealt with this dealer since at least the 1980's---that should say it all. The service is superb. They take care of my problems in a timely fashion and point out problems that I was unawar 1980's---that should say it all. The service is superb. They take care of my problems in a timely fashion and point out problems that I was unaware of and take care of them. I'm glad they're there! More

by MICHAELRIGSBY Verified Customer Verified Customer

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Outstanding service and very friendly! I'll be back for sure.Briana was supper sales lady I'll be back for sure.Briana was supper sales lady More

by RMOWENS8880 Verified Customer Verified Customer

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We always have fast, professional, and fast service at Lake City GMC. The service department is always efficient. Lake City GMC. The service department is always efficient. More

by lcrews12 Verified Customer Verified Customer

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