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Mitch Rose

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Mitch Rose

Mitch Rose | Page 9

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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123 Reviews

Overview Reviews (123) Inventory (681)

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rated

123 Reviews

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123 Reviews of Mitch Rose

November 18, 2021

Dealership Rating

Employee Rating

The service was excellent with everyone taking whatever time necessary to explain what was happening. Conceige service was great and I hope you will continue it. time necessary to explain what was happening. Conceige service was great and I hope you will continue it. More

by DAVECHARN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

November 18, 2021

Dealership Rating

Employee Rating

The service was fantastic! Advisors were very helpful and very knowledgeable. They helped me every step of the way. Great new building. Would definitely come back again. very knowledgeable. They helped me every step of the way. Great new building. Would definitely come back again. More

by Mr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Johnson, Alex Anderson, Michael Dao, Shawn Cain, Leo Alas, Jacob Yeh , SkyLynn Dunkley, Aaron Keehn, Nhu Le

November 11, 2021

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Employee Rating

I come 5 times I can't get the trunk lock and handbrake to be fixed !!!! to be fixed !!!! More

by HALIMOV.KAMOL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Randy Larsen, Alex Anderson, Tyler Newstrom, Scott Nemitz, Jacob Yeh , Aaron Keehn, Andrew Larson, Nhu Le, Joe Sorenson

October 22, 2021

Dealership Rating

Employee Rating

The Service was great, Mike & Mitch were very dependable and handled everything that was needed, quickly and efficiently. and handled everything that was needed, quickly and efficiently. More

by JAMES.CURRELL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike is a 5star person

October 20, 2021

Dealership Rating

Employee Rating

Service appointment was on time, done in the time estimated, efficiently executed, and service reps were all friendly. Thanks. estimated, efficiently executed, and service reps were all friendly. Thanks. More

by DP_BECKER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

October 10, 2021

Dealership Rating

Employee Rating

Service ticket was never completed and I never received any paperwork. Just got my keys, a story about why they made me wait 4 hours for a 30 minute service and a boot out the door. Never going back. any paperwork. Just got my keys, a story about why they made me wait 4 hours for a 30 minute service and a boot out the door. Never going back. More

by jmaho201

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Dec 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi Jamie and David. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for the review and allowing me time to look into the concerns when you were recently in. I greatly appreciated having the opportunity to directly discuss/address the concerns with how the service experience was handled via e-mail in October. Hope everything is well.

October 09, 2021

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Employee Rating

Great service and very happy with my 6,000 mile check up with Mitch. check in was very easy and accommodations while I waited were comfortable as well. with Mitch. check in was very easy and accommodations while I waited were comfortable as well. More

by Adaug

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nhu Le

September 30, 2021

Dealership Rating

Employee Rating

Good service, clean facility. I especially appreciated the quick turnaround on my car and the loaner vehicle. the quick turnaround on my car and the loaner vehicle. More

by edward.j.wick

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi edward.j.wick. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Great to hear your service experience with Mitch met your expectations! We appreciate your business and look forward to working with you again soon. Have a wonderful weekend.

September 17, 2021

Dealership Rating

Employee Rating

Service team was helpful and responsive, and continues to work with me on unresolved issues with the vehicle. work with me on unresolved issues with the vehicle. More

by JOH18358

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi JOH18358. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Mitch and his team took fantastic care to provide quality work and service for you. We appreciate your business and look forward to working with you again soon. Have a wonderful weekend.

September 15, 2021

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Employee Rating

Excellent experience overall! Fantastic communication. Timelines met. Very accommodating. Everything went exactly as expected. Thank you for the excellent service! Timelines met. Very accommodating. Everything went exactly as expected. Thank you for the excellent service! More

by DSMER1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi DSMER1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. We are thrilled to hear that Mitch Rose and his team was able to meet all of your expectations for service. We appreciate your business and look forward to working with you again. Have a splendid weekend.

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