Friendly , honest service from everyone.
Would not go anywhere else! I have recommended them to several people. And they saw for themselves that Mitch Smith Chevrolet and especially Samual T
Would not go anywhere else! I have recommended them to several people. And they saw for themselves that Mitch Smith Chevrolet and especially Samual Tucker, are exceptional!!
More
by swaters7930
Verified Customer
Verified Customer
Mar 06, 2026 -
Mitch Smith Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you received friendly and honest service at Mitch Smith Chevrolet. It's great to know that Samuel made a positive impression as well. We truly appreciate your recommendations and look forward to serving you and your friends in the future!
Best Regards,
Tim Calvert
Tim.Calvert@mschevy.com | Mitch Smith Chevrolet
Good service.
Very friendly. Convenient. Trustworthy. We buy and lease our cars from them and are not disappointed.
Very friendly. Convenient. Trustworthy. We buy and lease our cars from them and are not disappointed.
More
by jujojemom
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2026 -
Mitch Smith Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you find our service friendly, convenient, and trustworthy. It's great to know that you chose Mitch Smith Chevrolet for your car buying and leasing needs. We look forward to assisting you again in the future!
Best Regards,
Scott Browder
Scott.Browder@mschevy.com | Mitch Smith Chevrolet
I have purchased around 10 vehicle from this dealership
and salesman over the years with no hassle about pricing. They sold me a 85,000 truck with rust corrosion all underneath. The 1st two weeks it was a
and salesman over the years with no hassle about pricing. They sold me a 85,000 truck with rust corrosion all underneath. The 1st two weeks it was at the dealership fixing the rust more than I had it and still not fixed correct. It’s all on me cause I didn’t tell them to give me a new vehicle and send that one to the junkyard but that’s what you get when you trust the salesman like I did The 3rd week I had it, took to the car wash and was spraying it off and paint come off the sales gate, like it had been touched up. Wish I could attach pictures. It’s all good though, going to eventually trade it in for a Dodge product and will be 100% honest with these issues cause karma always comes back to you.
More
by bowinfrey20
Verified Customer
Verified Customer
Feb 25, 2026 -
Mitch Smith Chevrolet responded
Thank you for sharing your experience with us, Bo. I appreciate your long-standing loyalty to Mitch Smith Chevrolet and understand your concerns regarding the truck you purchased. It's important to us that our customers are satisfied with their vehicles. I encourage you to contact me directly to discuss your situation further. Your feedback is valuable and helps us improve our services. Thank you again for your insights.
Best Regards,
Tim Calvert
Tim.Calvert@mschevy.com | Mitch Smith Chevrolet
Mar 06, 2026 -
bowinfrey20 responded
Thank you for responding. However, the concerns with this truck remain unresolved.
The first issue we reported shortly after purchasing the truck new on January 20, 2026 was rust and corrosion underneath the vehicle. The truck has already been returned to the dealership twice for this issue, and on both occasions the dealership kept the truck for approximately a week. Unfortunately, the corrosion concern still has not been resolved.
More recently, while washing the truck, we noticed the paint on the tailgate appeared to delaminate. The surface feels wavy and gray primer is visible beneath the finish. There was no impact or dent damage to the tailgate.
Given that this vehicle is essentially brand new, both the unresolved corrosion underneath and the paint failure on the tailgate are very concerning. We reported these issues promptly and have given the dealership multiple opportunities to address them.
We are documenting these concerns and the repair attempts so that the issues can be properly evaluated and resolved under the manufacturer’s warranty. I will reach out directly as suggested and hope Mitch Smith Chevrolet will work with us toward a fair resolution.
I’ve now purchased my third vehicle from Mitch Smith
Chevrolet, and I continue to be impressed every single time. Their service department is outstanding — I always bring my vehicles back for regular ma
Chevrolet, and I continue to be impressed every single time. Their service department is outstanding — I always bring my vehicles back for regular maintenance, and the team consistently delivers fast, reliable, and friendly service. I’ve never left disappointed.
I also want to give special recognition to Adam Aker in sales. Adam is my guy when it comes to buying a vehicle. He has everything you could want in a salesperson: friendly, upbeat energy, deep product knowledge, and an incredible ability to understand exactly what I’m looking for. He makes the entire process easy and enjoyable, and I trust him completely.
If you’re looking for a dealership that truly takes care of its customers — from sales to service — Mitch Smith Chevrolet is the place to go. And if you’re buying, see Adam. You won’t regret it.
More
by sarabblair70
Feb 21, 2026 -
Mitch Smith Chevrolet responded
Thank you so much for your wonderful review, Sara! I'm thrilled to hear that you've chosen Mitch Smith Chevrolet for your third vehicle purchase and that our service department continues to impress you with fast, reliable, and friendly service.
A special shoutout to Adam for making your buying experience enjoyable and seamless! I truly appreciate your trust in him and us. We look forward to seeing you again for your next vehicle or service visit. Thank you for recommending us!
Best Regards,
Sharon Smith
Mitch Smith Chevrolet
Thing went smoothly with our purchase.
Everyone was kind and courteous and made the experience excellent.
Everyone was kind and courteous and made the experience excellent.
More
by ducnut69
Verified Customer
Verified Customer
Feb 13, 2026 -
Mitch Smith Chevrolet responded
Thank you for your wonderful feedback! I'm thrilled to hear that your purchase experience at Mitch Smith Chevrolet was smooth and enjoyable. Our team takes pride in providing excellent service, and your kind words affirm our efforts. We look forward to assisting you again in the future!
Best Regards,
Tim Calvert
Tim.Calvert@mschevy.com | Mitch Smith Chevrolet
Best dealership in cullman did not pressure me and listen
to what I wanted and they found it, great experience
to what I wanted and they found it, great experience
More
by kevinlarue19
Verified Customer
Verified Customer
Jan 31, 2026 -
Mitch Smith Chevrolet responded
Thank you for your kind words, Kevin! I'm thrilled to hear that you had a great experience at Mitch Smith Chevrolet and that our team was able to find exactly what you wanted without any pressure. We appreciate your support and hope to see you again soon!
Best Regards,
Sharon Smith
Mitch Smith Chevrolet
Great people and does what it takes to help the person no
complaints with anything
complaints with anything
More
by mkuykendallathensgas
Verified Customer
Verified Customer
Jan 25, 2026 -
Mitch Smith Chevrolet responded
Thank you for your review! I appreciate your kind words about the team at Mitch Smith Chevrolet and am happy to hear you had a positive experience. Our goal is to always provide the best service possible. We look forward to assisting you again soon!
Best Regards,
Tim Calvert
Tim.Calvert@mschevy.com | Mitch Smith Chevrolet
Been purchasing vehicles from Jim since 1992 always a
great experience the entire purchase goes smoothly at Mitch Smith Chevrolet
great experience the entire purchase goes smoothly at Mitch Smith Chevrolet
More
by rreid820.rr
Verified Customer
Verified Customer
Jan 17, 2026 -
Mitch Smith Chevrolet responded
Thank you for your wonderful review! I truly appreciate your loyalty and trust in Mitch Smith Chevrolet since 1992. It’s fantastic to hear that your experiences with Jim and our team have always been smooth. We look forward to continuing to serve you in the future!
Best Regards,
Tim Calvert
Tim.Calvert@mschevy.com | Mitch Smith Chevrolet
My experience was great and Dylan was amazing to work
with during the process.of buying my truck.
with during the process.of buying my truck.
More
by j.lecroy
Verified Customer
Verified Customer
Jan 07, 2026 -
Mitch Smith Chevrolet responded
Thank you for your wonderful review! I am thrilled to hear that your experience at Mitch Smith Chevrolet was great and that Dylan made the process of buying your truck enjoyable. We appreciate your kind words and look forward to serving you again in the future!
Best Regards,
Tim Calvert
Tim.Calvert@mschevy.com | Mitch Smith Chevrolet
The sales person was so kind everyone there was over and
above excellent to provide me with a car. My experience was top of the line.
above excellent to provide me with a car. My experience was top of the line.
More
by michellewilliamson0812
Verified Customer
Verified Customer
Jan 04, 2026 -
Mitch Smith Chevrolet responded
Thank you, Michelle! I am glad that our team at Mitch Smith Chevrolet provided you with a top-of-the-line experience and that our salesperson was kind and helpful. We appreciate your kind words and look forward to assisting you again!
Best Regards,
Tim Calvert
Tim.Calvert@mschevy.com | Mitch Smith Chevrolet