Mitch Smith Chevrolet Reputation
Mitch Smith Chevrolet Reputation at Mitch Smith Chevrolet

Mitch Smith Chevrolet Reputation

Reputation Management

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

4.8
76 Reviews
4.8

76 Reviews

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76 Reviews of Mitch Smith Chevrolet Reputation

October 04, 2025

Dealership Rating
Employee Rating

Great experience with buying new truck from Mitch Smith Chevrolet. Will recommend others to give them a try. More

by ww1423
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Curvin

Oct 04, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience buying your new truck from Mitch Smith Chevrolet. We truly appreciate your recommendation and look forward to welcoming your friends and family in the future. Enjoy your new ride! Best Regards, Sharon Smith Mitch Smith Chevrolet

October 03, 2025

Dealership Rating
Employee Rating

Dylan was a very good salesman. Service department not so good at checking out a vehicle. Bad battery. Onstar don’t work. And to top it off the wrong battery was in the car. It’s in More

by rogerglispie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 05, 2025

Mitch Smith Chevrolet responded

Thank you for your feedback. I'm glad to hear that Dylan provided good service during your visit to Mitch Smith Chevrolet. However, I understand your concerns regarding the service department and the battery issues you experienced. We appreciate your input, as it helps us improve our services. I encourage you to reach out to me directly so I can address these concerns further. Thank you for bringing this to our attention. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 02, 2025

Dealership Rating
Employee Rating

Adam was very knowledgeable, courteous and efficient! From start to finish this transaction was spot on! Summer was very friendly, knowledgeable and efficient as well! Loved the dealership, loved the p More

by lovejesusandmytide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Carney

Oct 03, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear about your positive experience with both Adam and Summer at Mitch Smith Chevrolet. It means a lot to us that you found our team knowledgeable and efficient. We look forward to being your go-to dealership for vehicles in the future! Don’t hesitate to visit us again! Best Regards, Sharon Smith Mitch Smith Chevrolet

September 29, 2025

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Employee Rating

After purchase add-on were expected to take most of the day. Task completed to perfection in about 3 hours! More

by Dugan1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert , Adam Aker is super!!!

Sep 29, 2025

Mitch Smith Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that your add-on was completed so efficiently at Mitch Smith Chevrolet. It's great to know that we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

September 28, 2025

Dealership Rating
Employee Rating

The Mitch Smith dealership has been our go to dealership for more than five years. Why?, because they are courteous, and work with you. Adam Aker, our salesman, is the best. Always has our best interest at More

by rapate0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Aker, Ethan Shaffer

Sep 28, 2025

Mitch Smith Chevrolet responded

Thank you so much for your wonderful review! I truly appreciate your loyalty to Mitch Smith Chevrolet over the years. It's great to hear that Adam and Sheila provided you with exceptional service and that our service department continues to meet your expectations. We look forward to assisting you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

September 11, 2025

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Employee Rating

Dealership as a whole was very professional. Staff was courteous and relatable. My best experience by far at a dealership. More

by ashley.mitchell24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Hulsey, Billy Hulsey

Sep 12, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Ashley! We’re thrilled to hear that you had such a positive experience at Mitch Smith Chevrolet. Our team works hard to provide professional and relatable service, and it’s rewarding to know we met your expectations. We look forward to assisting you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

September 06, 2025

Dealership Rating
Employee Rating

Eric Laney is the best! Ask for him next time you're ready to make a purchase. Mitch Smith had exactly what we wanted. Fast, friendly service & they treat you like family! More

by aprilmay7185
Recommend Dealer
Yes

Other Employees Tagged: Eric Laney

Sep 07, 2025

Mitch Smith Chevrolet responded

Thank you, April! I appreciate your feedback about Eric and Mitch Smith Chevrolet. I'm glad to hear you found exactly what you wanted and experienced fast, friendly service. We look forward to welcoming you back for your next purchase. Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

August 15, 2025

Dealership Rating
Employee Rating

The best experience ever! I’m from Atlanta.. this truck showed up on an internet search. . I called and spoke to Adam. Very Knowledgable and a pleasure to work with. .The pric More

by JohnD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Carney , Summer Calvert

Aug 15, 2025

Mitch Smith Chevrolet responded

John, thank you for your wonderful review! I'm thrilled to hear about your positive experience purchasing your truck from Mitch Smith Chevrolet. Adam is indeed knowledgeable and a pleasure to work with, and we’re glad he could assist you so well. It's fantastic that the process was easy and straightforward for you, and we appreciate your kind words about our team. We hope to see you again if you need another vehicle in the future. Safe travels back to Atlanta! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

August 09, 2025

Dealership Rating
Employee Rating

We had a wonderful experience with both Corey Calvert and Mitch Smith Chevrolet…we would recommend to anyone needing help with their vehicle needs! 10 out of 10!! More

by JRod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert, Ethan Shaffer

Aug 10, 2025

Mitch Smith Chevrolet responded

Thank you so much for your wonderful feedback! I’m thrilled to hear you had a great experience with Corey and the team at Mitch Smith Chevrolet. Your recommendation means a lot to us! We look forward to assisting you with any of your vehicle needs in the future. Safe travels! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

August 07, 2025

Dealership Rating
Employee Rating

Treated great. Service rep was great. Timely & kepted informed through out the whole process. will definitely use this service center again. More

by beebe333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Shaffer

Aug 07, 2025

Mitch Smith Chevrolet responded

Thank you for your review! I am happy to hear that you had a great experience at Mitch Smith Chevrolet and that our service team kept you informed throughout the process. We look forward to serving you again. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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