Mitchell Ladd
Mitchell Ladd at My Auto Import Center
Refer Me

Mitchell Ladd | Page 4

Sales Professional

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

Contact Me
4.9
105 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Specialties & Trainings

Toyota Certified Sales Specialist

Languages Spoken

English English

Employee Video

4.9

105 Reviews

Write a Review

105 Reviews of Mitchell Ladd

December 31, 2021

Dealership Rating
Employee Rating

I bought a new vehicle here in Dec. of 2021. Very professional operation with great attention to detail and great customer service. More

by rjm123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry , Marshal Hatley, Eric Nelson

Dec 31, 2021

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

December 31, 2021

Dealership Rating
Employee Rating

Very friendly and helpful staff. Great work from Mitchell dealing with myself as a super picky customer. Organization/Communication could be better overall at signing. Overall great experience and have conti More

by addison.walstra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress , Bekah Wehman

Jan 03, 2022

My Auto Import Center responded

Thank you for taking the time to share your experience! We appreciate you giving us the opportunity to earn your business!

December 10, 2021

Dealership Rating
Employee Rating

Mitchell and Jake were great to work with! Notified me immediately when the vehicle we wanted was coming and updated promptly. Great customer service every time I was there. Mitchell was great to work wit More

by mundtc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress , Bekah Wehman

Jan 11, 2022

My Auto Import Center responded

Thank you for the five star review! We are pleased to hear that Mitchell and Jake helped create such a positive car buying experience for you here at My Auto Import Center. Thank you for trusting us with your business!

November 30, 2021

Dealership Rating
Employee Rating

Seamless process. I really liked that the price they gave me at the initial consult was the same price when we signed all paper work. Very good. More

by szchrist422
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski , Bekah Wehman, Bekah Szczygiel

Dec 02, 2021

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

November 16, 2021

Dealership Rating
Employee Rating

Open communication and during the entire buying process - beat the promise date by a week More

by tasteele1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow , Eric Nelson, Steve Stepanek, Bekah Wehman

Nov 17, 2021

My Auto Import Center responded

Thank you for giving our team the opportunity to earn your business!

November 11, 2021

Dealership Rating
Employee Rating

Bought a car 11/10/21 and Mitchell was fantastic to work with. Very thorough and precise. He followed up on our initial inquiries promptly and the whole buying process was a breeze. More

by Pitbullguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Nelson

Nov 17, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

November 07, 2021

Dealership Rating
Employee Rating

Very impressed with our salesman, Mitchell. He was in continuous communication with us throughout the whole process and even called us to see how we liked the car after we took it home. The finance depar More

by markpetroski
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Ireland

Nov 09, 2021

My Auto Import Center responded

Mark thank you for taking the time to share your experience with everyone!

November 02, 2021

Dealership Rating
Employee Rating

The night I bought my vehicle from you the check engine light came on when I was on my way home. I have a feeling that you know that it was on and you took it into the garage and had it reset before you br More

by kimmyjune63
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jacob Childress

Dec 03, 2021

My Auto Import Center responded

I am sorry to hear that you had less than an exceptional experience during your last sales purchase. Unfortunately I am having trouble locating you in our system with the information that I have available. I spoke with my Sales Manager, Charlie Knapp, and he would like to speak with you regarding your experience. Please reach out to Charlie directly at 231.799.2886.

October 31, 2021

Dealership Rating
Employee Rating

Great experience! Mitchell, our salesman, was courteous and great to work with. Very happy with our vehicle! More

by cascadeshepard
Price
Recommend Dealer
Yes
Nov 01, 2021

My Auto Import Center responded

Thank you for giving Mitch the opportunity to earn your business!

October 16, 2021

Dealership Rating
Employee Rating

Mitchell Ladd was very helpful and patient as well as knowledgeable. He made sure I got the best car I could afford. More

by Noahbrooks92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

My Auto Import Center responded

Thank you for sharing your experience with everyone!

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