Mitchell Ladd
Mitchell Ladd at My Auto Import Center - Audi Nissan Toyota Volkswagen

Mitchell Ladd | Page 5

Sales Professional

My Auto Import Center - Audi Nissan Toyota Volkswagen

1860 E Sternberg
Muskegon, MI 49444

Contact Me
not yet
rated
105 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

Specialties & Trainings

Toyota Certified Sales Specialist

Languages Spoken

English English

Employee Video

not yet
rated

105 Reviews

Write a Review

105 Reviews of Mitchell Ladd

October 15, 2021

Dealership Rating
Employee Rating

Very slow service for a oil change and tire rotation. 2.5 hrs total with a very very poor wash job. Very disappointed!!! More

by vickifrye50
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Glory Abiertas

Oct 25, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I'm sorry to hear that your wait in our service center was longer than expected and our free car wash disappointed you. I will share your experience with our service team and service manager.

October 04, 2021

Dealership Rating
Employee Rating

Mitchell and the entire team where amazing! I definitely would recommend them to anyone.Thanks! More

by a.pierce1030
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Ireland , Mike Geesaman, Bekah Wehman

Oct 05, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review!

October 02, 2021

Dealership Rating
Employee Rating

mitchell was great. he really made sure i was getting exactly what i wanted, and was very helpful as well. thanks again! More

by knothaddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress, Bekah Wehman

Oct 05, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Mitchell is a great asset to The My Auto Group! Thank you for your business!

October 01, 2021

Dealership Rating
Employee Rating

I had a great experience even though I ended up with a different suv! Mitchell and Alex were very helpful. More

by Kmfett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Wiedenhoeft

Oct 06, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review and for sharing your experience. We hope that you are enjoying your new SUV!

Oct 08, 2021

Kmfett responded

I love my new car. Still getting used to all the fancy equipment on it!

September 21, 2021

Dealership Rating
Employee Rating

Mitchel Ladd was very efficient and pleasant. All of my questions were answered and my trade was handled quickly. More

by jbgallup
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski

Sep 23, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so glad that Michell was able to meet your expectations during the trade-in process! We appreciate your business!

September 13, 2021

Dealership Rating
Employee Rating

Always professional and an outstanding team. Upfront and great prices. I would purchase another vehicle from this dealership. More

by sgenschaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Nelson, Bekah Wehman

Sep 14, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for giving Mitch and our entire My Auto Import Center Sales Team the opportunity to earn your business!

September 08, 2021

Dealership Rating
Employee Rating

Mitchell was great to work with when buying my Subaru Crosstrek, would definitely use him again and recommend him to family members and friends. Very easy transaction. More

by clmorin_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We are glad to have Mitchell on our team and pleased to hear he is representing My Subaru of Muskegon so well. Thank you for giving our Subaru Sales Team the opportunity to do business with you!

September 04, 2021

Dealership Rating
Employee Rating

I can’t say enough positive things about Mitchell Ladd at My Auto Import. He made the process of finding my new vehicle easy and seamless. Everyone we met there was top class and made me feel confident in m More

by Jmuller007
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fisher , Byrd Harderman Jr

Sep 07, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for taking the time to share your experience with everyone!

August 31, 2021

Dealership Rating
Employee Rating

This is one of the nicest dealerships that I have had the pleasure of working with. My salesman Mitchell Ladd was not pushy at all. I was able to do a fair bargain with him by showing him what a dealership a More

by mkpitsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Moorhead

Aug 31, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We can not thank you enough for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

Aug 31, 2021

mkpitsch responded

You made my car buying experience very pleasant. Thank you, Mike

August 20, 2021

Dealership Rating
Employee Rating

Salesman was okay but back office wasted 90 minutes of my time doing absolutely nothing. Left and came back the next day when they confirmed paperwork was done. More

by Harvey
Recommend Dealer
No

Other Employees Tagged: Dennis Vogel

Aug 24, 2021

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact our Used Car Sales Manager, Charlie Knapp via email at cknapp@themyautogroup.com. Thank you for your time.

...
5
...

Dealership Inventory (233 Vehicles)

new 2026 Nissan Frontier car, priced at $39,321
2026 Nissan Frontier
new
Glacier White exterior
Unknown
Four-wheel Drive
new 2026 Audi SQ5 car, priced at $75,285
2026 Audi SQ5
new
Glacier White Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Prius Plug-In Hybrid car, priced at $43,928
2026 Toyota Prius Plug-In Hybrid
new
Midnight Black Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Pathfinder car, priced at $51,940
2026 Nissan Pathfinder
new
Boulder Gray Pearl exterior
Automatic
Four-wheel Drive
used 2022 Ford Explorer car, priced at $22,384
2022 Ford Explorer
used
Burgundy exterior
Automatic
Four-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $33,792
2026 Volkswagen Tiguan
new
platinum gray metallic exterior
Automatic
All-wheel Drive