Mitchell Orr | Page 22

Very happy with our service at Nissan . We will always come to Nissan for our service on our car. We will always come to Nissan for our service on our car. More

by DONNA.DORTON Verified Customer Verified Customer

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Customer service was great and the job they did on my car didn’t take too long .. great job didn’t take too long .. great job More

by SANDRACOFER Verified Customer Verified Customer

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Always professional and fast service. Good communication. It was very easy to make an appointment over the phone and my car was ready on time. Good communication. It was very easy to make an appointment over the phone and my car was ready on time. More

by marley.billington Verified Customer Verified Customer

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They are fast and thorough. Very friendly and knowledgeable . Miguel was great! Did and excellent job! Very friendly and knowledgeable . Miguel was great! Did and excellent job! More

by jaterrell1963 Verified Customer Verified Customer

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I have used Peltier Nissan for several years for my service and have bought cars from them as well. They take very good care of me and I appreciate them not trying to sale me something I don’t need. service and have bought cars from them as well. They take very good care of me and I appreciate them not trying to sale me something I don’t need. More

by lindawelchinsurance Verified Customer Verified Customer

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I brought my Jeep back to Peltier Nissan on April 3rd — just over a month after buying it — due to grinding brakes. They told me the pads and rotors needed replacement and later added that both front brake just over a month after buying it — due to grinding brakes. They told me the pads and rotors needed replacement and later added that both front brake lines had to be replaced. I expressed concern, because the Carfax showed the brake system had already been replaced by them before I purchased the vehicle. Before paying, I was given a test drive with a technician. During that drive, I clearly stated that the brake pedal was going all the way to the floor. I was told this was “normal” and that I wasn’t used to how proper brakes should feel. Based on that explanation, I authorized the $1,275.16 repair. On April 10th, I picked the Jeep up. I drove straight from the dealership to a certified shop (Grease Monkey #3021) for a second opinion. They immediately found an active brake fluid leak at the banjo bolt washers — the exact area Nissan had just serviced. The leak could have led to complete brake failure. The mechanics at Grease Monkey also confirmed that replacing both brake lines wasn’t necessary — only the driver side showed symptoms. I contacted the dealership’s General Manager directly. I explained all of this in detail. He refused to take any responsibility, claiming the leak was a “separate issue” because it was found by another shop — despite the fact it was discovered immediately after I left the dealership and was directly connected to the repair they performed. I never received an apology. Just dismissal and deflection. Peltier Nissan allowed me to drive off the lot in a vehicle that had a brake fluid leak — after I gave them multiple chances to catch it, including during a supervised test drive where I described abnormal brake pedal behavior. This wasn’t wear and tear. It was a failure of safety and service. More

by LIZDAVIS1798 Verified Customer Verified Customer

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Was never able to get any answer about what was going wrong with my car wrong with my car More

by vdiaz524 Verified Customer Verified Customer

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I have had all services on my Nissan Altima done here since purchase. Work is done right and the staff is amazing! since purchase. Work is done right and the staff is amazing! More

by AYork Verified Customer Verified Customer

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Just my fourth time to have any service the young lady got me in real quick she came by couple of times to inform me I need couple of things on my truck happy to get out in a good time Be back for servic got me in real quick she came by couple of times to inform me I need couple of things on my truck happy to get out in a good time Be back for service again when it’s time More

by RONNIE44UG Verified Customer Verified Customer

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Mitchell helped me with my oil change and tire rotation. Everything was gone correctly and on time. Thanks Crew!! Everything was gone correctly and on time. Thanks Crew!! More

by ANDY Verified Customer Verified Customer

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