Mitchell Patlock
Mitchell Patlock at Mercedes-Benz of Edison - A Ray Catena Dealership

Mitchell Patlock

Brand Ambassador

Mercedes-Benz of Edison - A Ray Catena Dealership

910 U.S. 1
Edison, NJ 08817

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4.8
89 Reviews

Dealership Experience

2 yrs, 8 mos

Languages Spoken

English English

4.8

89 Reviews

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89 Reviews of Mitchell Patlock

September 29, 2026

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Employee Rating

I was extremely satisfied with the professional demeanor of the entire staff . Mitchell Patlock and the MANAGEMENT AND SERVICE DEPARTMENT team were extraordinarily helpful in structuring the best possible More

by JWEISS5
Sales Price Transparency
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Recommend Dealer
Yes

September 21, 2026

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It’s always a pleasure to visit ray Catena Edison. The staff is amazing. Kristina S and Mitch have been very helpful and helped me choose the right vehicle for me. Kristina is always on top of her gam More

by s_mehul
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kristina STEPANENKO

September 12, 2026

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I had a great experience. Mitchell was super knowledgeable, helpful and accommodating. Easiest experience ever !! Everything was perfect ! More

by cindybraunstein
Sales Price Transparency
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Recommend Dealer
Yes
Sep 14, 2026

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the wonderful 5-star review! We are grateful that you chose Ray Catena Mercedes-Benz of Edison and trusted our team to take care of you. Your support means a lot to us, and we look forward to being your Mercedes-Benz dealership for years to come!

August 31, 2026

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Great experience easy and quick to work with. Same day deal. Very happy with this experience. More

by Cs
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Recommend Dealer
Yes
Sep 16, 2026

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the wonderful review! Congratulations on your Mercedes-Benz, and thank you for allowing our team to be part of the experience. We hope you are enjoying your new vehicle and appreciate you taking the time to recognize our team with a 5-star review.

August 31, 2026

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Came in an we were able to get car same day! Smooth and easy experience More

by Af
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Recommend Dealer
Yes
Sep 16, 2026

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the fantastic 5-star review! We are especially happy to hear that our team went above and beyond for you. Going the extra mile for our customers is something we take seriously, and your recognition means a great deal to us. Thank you for choosing Ray Catena Mercedes-Benz of Edison!

August 29, 2026

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Excellent Service! I am very pleased to announce how grateful and extremely satisfied I am with Mitch Patlock. I look forward to continued business with him. He is als More

by Yolyr719
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Recommend Dealer
Yes
Sep 14, 2026

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the fantastic review and 5 stars! We are very proud of our team and will be sure to share your kind words with everyone. Thank you for being part of the Ray Catena family!

August 29, 2026

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Employee Rating

Great dealership great salesman mitch padlock very accommodating to my needs great experience with this dealership More

by Reuben71911
Sales Price Transparency
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Recommend Dealer
Yes
Sep 14, 2026

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the 5 stars! Buying or servicing a Mercedes-Benz should be a special experience, and we're thrilled that our team made your visit a great one. We truly appreciate your business.

August 12, 2026

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Excellent customer service! The staff was very attentive and made my experience effortless and time efficient. They found me the perfect vehicle to fit my needs! More

by Mggs414
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Recommend Dealer
Yes
Aug 15, 2026

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for your 5-star review! We are so pleased to hear that our team provided the level of service you expected. We appreciate your trust and look forward to welcoming you back.

August 01, 2026

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Very disappointing experience. The service was poor, especially the salesperson, who was unprofessional and unhelpful throughout the process. Because of this experience, I will not More

by Martin
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Recommend Dealer
No
Aug 05, 2026

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Hi Martin, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet the high standards of customer service and professionalism that we strive to provide every guest at Ray Catena Mercedes-Benz of Edison. We would appreciate the opportunity to learn more about what happened and discuss your experience personally. Please contact our management team at your earliest convenience by calling the dealership and asking for a manager, or reply here with the best phone number or email address where we can reach you. Your feedback is important to us, and we hope you'll give us the opportunity to better understand your concerns and work toward making things right. thanks Doug Wells dwells@raycatena.com

August 01, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable. I appreciate all the help and would definitely recommend Mitch Patlock More

by Abdulmunaum786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2026

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for your excellent review! We are proud of our team and their dedication to creating a smooth, enjoyable, and memorable experience for our clients. We appreciate your business and welcome you to the Ray Catena family.

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