Mitchell Pavelko | Page 11

Great Everything was easy - loaner process was seamless - advisor kept in contact and answered all of my questions - all concerns addressed on this visit - Everything was easy - loaner process was seamless - advisor kept in contact and answered all of my questions - all concerns addressed on this visit - keep it up! More

by CENTURY33 Verified Customer Verified Customer

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Amazing experience you now have a new loyal customer Wrobel was amazing the staff very accommodating any issues were taking care of promptly new loyal customer I would definitely recommend this dealersh Wrobel was amazing the staff very accommodating any issues were taking care of promptly new loyal customer I would definitely recommend this dealership to any of my friends will Dussault had a great experience thank you More

by billdamiani Verified Customer Verified Customer

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Great VIP treatment with a great salesman, Reuben Wow what a great experience and Reuben, my salesman, was great. Informative,courteous and I learned alot about my new vehicle. I got the VIP treatme Wow what a great experience and Reuben, my salesman, was great. Informative,courteous and I learned alot about my new vehicle. I got the VIP treatment !!!! My vehicle purchase went smoothly and I could nott ask for a better experience. Thank you Elder Ford Tampa. More

by Bj54mj49 Verified Customer Verified Customer

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Better than my last visit My visit this time was exceptional. My service management Heirs was awesome.He went above and beyond to make my visit better than before. Thank you M My visit this time was exceptional. My service management Heirs was awesome.He went above and beyond to make my visit better than before. Thank you Marty. He also cleaned my car inside and out l loved that. He will be my service advisor from now on Dian Carter More

by diluvselvis1 Verified Customer Verified Customer

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Elder Ford of Tampa Staff was dedicated to making sure the sales experience was as hassle free as possible. Sales team wasnt pushy and took my criteria for purchase and m Staff was dedicated to making sure the sales experience was as hassle free as possible. Sales team wasnt pushy and took my criteria for purchase and made them work. More

by montooth75 Verified Customer Verified Customer

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Very friendly I went to get my car serviced. The staff were very friendly and they didn't try to quote me an estimate for a problem that my car didn't have. While I went to get my car serviced. The staff were very friendly and they didn't try to quote me an estimate for a problem that my car didn't have. While there, Jose gave me some options on getting the most out of my car for a trade in which I found interesting. When Mitchell was working with another customer, he made sure someone could help me since he was unable to at the time. Great service. More

by DIANNWHITAKER Verified Customer Verified Customer

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It was a nice , friendly environment. Everyone was friendly, when I first arrived. They attended me and helped me as much as they could. Everyone was respectful and they were able to answe Everyone was friendly, when I first arrived. They attended me and helped me as much as they could. Everyone was respectful and they were able to answer all my questions. More

by JGGUIMARA Verified Customer Verified Customer

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Stay away!!! very aggressive sales tactics and damage to my vehicle I recently shopped for a Truck at Elder Ford. The sales staff and process was very deceptive a very aggressive sales tactics and damage to my vehicle I recently shopped for a Truck at Elder Ford. The sales staff and process was very deceptive and unprofessional. I arrived on a Tuesday and agreed on a truck to purchase. As I was signing the purchase paperwork, I asked the Sales person, Sales Manager, and Finance person who the new car was financed with? No one gave me a straight answer and I told them that if the terms of my deal were not going to be me - I did not want the truck. Everyone assured me that everything was fine and to enjoy me new car. I continued to call for the next three days and no one seemed to care. I was promised to get a return call with no luck. I signed all the paperwork, transferred my plate, and even received a congratulations letter about my new purchase. Three days later as I was with my family driving out of town, I received a call notifying me that the purchase could not be met by the terms agreed upon at time of purchase. I called ahead of time on the 4th day and told the sales person that I was on my way to get my car back. Upon my arrival, I waited for 30 mins to be helped, I asked a Manager for help and his reponse to me was very aggressive telling me what I should and should not be doing and we was "busy", expressing to me when he gets time he will then help me. I finally had a women that worked at the front desk that over heard what was going on and talked to another manager. I waiting an additional 40 minutes as they located my car. My car was pulled around and I began to load my car up with my belongings. I discovered the following: 1. The oil light was no on 2. The car is not running as it should 3. The center console was broken 4. The rear view rear was broken 5. All my cables and remaining personal belongings we missing Worst experience ever. More

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Super friendly, reasonable dealership to work with Everyone I dealt with at Elder Ford was knowledgeable, personable, and polite. Mitch was willing to go the extra mile as he entertained my incessant Everyone I dealt with at Elder Ford was knowledgeable, personable, and polite. Mitch was willing to go the extra mile as he entertained my incessant negotiations. Michale Cash provided a fair bottom line, while maintaining a fantastic banter. They made the car buying process as painless as possible. More

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Amazing treatment and deals I would like to give a shouout to Trey and Mitchell for being coopertive and knowledgeable salesmen. We got two Mustangs from Mitchell. Kudos to you g I would like to give a shouout to Trey and Mitchell for being coopertive and knowledgeable salesmen. We got two Mustangs from Mitchell. Kudos to you guys :) More

by sraina Verified Customer Verified Customer

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