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Mitchell Pavelko
129 Reviews
I am born and raised in the Tampa area. I am a huge Tampa Bay Lightning and Rays fan. My number one goal for each and every one of my clients is to help them achieve every goal that they have, and make sure that they are 110 percent satisfied and happy. I started selling cars because of one specific time that my mom was not taken car of at a dealership. Since then, I set out to make sure that not only her, but anyone that I personally took care of, would never have to endure that. I set out to be fast, fair, and efficient with a no pressure environment.
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
10 yrs, 8 mos
Specialties & Trainings
customer service
customer experience
Roush certification
Ford certification
Acura certification
New and Pre owned sales
129 Reviews
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129 Reviews of Mitchell Pavelko
August 19, 2026
My experience with Elder Ford was mixed, and ultimately the transaction left me with serious concerns about transparency and the overall process, especially when purchasing a vehicle online. The vehicle the transaction left me with serious concerns about transparency and the overall process, especially when purchasing a vehicle online. The vehicle was advertised with photos showing no visible damage, but upon delivery I discovered roof damage, rear passenger-door damage, and liftgate issues. There was also a 1,069-mile discrepancy between the mileage disclosed in my purchase documents and the mileage on delivery. I was told the additional mileage resulted from a previous customer purchasing the vehicle and later changing their mind. What concerned me most was seeing the vehicle placed back on the market while it was still in my possession and before the newly discovered damage had even been evaluated. That raised legitimate questions for me about the dealership’s inspection and disclosure practices. I also want to acknowledge Cheyenne in Customer Relations, who was professional and helpful once she was made aware of my concerns. My experience with Mitchell was less positive initially. I felt his communication was dismissive, and he was quick to tell me to simply return the vehicle rather than making an effort to work through my concerns. I ultimately had to escalate the matter before I felt my concerns received the attention they deserved. Ultimately, my concern is bigger than the condition of one vehicle. I believe customers deserve complete transparency regarding a vehicle’s condition and mileage before taking delivery. Unfortunately, because Elder Ford was unwilling to reach a resolution or compromise that addressed my concerns, the vehicle was ultimately returned. I appreciate Cheyenne’s efforts, but overall, the transaction left me questioning Elder Ford’s disclosure and customer-service practices. More
by Kimanntate
Verified CustomerOther Employees Tagged: Cheyenne Lightfoot , James Hensel
July 24, 2026
Wouldn't take a bank draft. Fender flares were coming off. They wouldn't pay for replacement. 139 point inspection was not given to me after asking Alex the General manager.fin Fender flares were coming off. They wouldn't pay for replacement. 139 point inspection was not given to me after asking Alex the General manager.finance added 5 more months on the loan without letting me know. I gave bought 5 vehicles from there and referred another 4. I will never deal with your dealership again. And I will trash talk every chance I get. More
by Bigdaddy5811
Other Employees Tagged: Cesar Castillo, Geoffrey Patterson , Badre Ghoumari, Alex
July 18, 2026
Excellent customer service service and nice attitude to customers. Thank you for your business and patience. customers. Thank you for your business and patience. More
by Santo7804
Other Employees Tagged: Reinaldo Duarte
July 02, 2026
Mitchell was the deal-sealer for me. I don't think I would've purchased a vehicle otherwise, truly kind, informative, well-informed and guided me through process from start to finish. No I don't think I would've purchased a vehicle otherwise, truly kind, informative, well-informed and guided me through process from start to finish. Not to mention his customer service was 11/10. Cannot recommend him enough. Hey Mitchell if you're reading this, I hope you're doing great! You have my number, reach out sometime!! More
by abrahamkyewalabye
Other Employees Tagged: Mitchell Pavelko
June 27, 2026
Mitchell lied and said a car was available. Scheduled an appointment to test drive it. Drove an hour just to be told the car, which had been sitting on the lot for 8 weeks, just sold 10 minutes Scheduled an appointment to test drive it. Drove an hour just to be told the car, which had been sitting on the lot for 8 weeks, just sold 10 minutes ago. Cody was extremely unpleasant to be around. More
by Customer
Other Employees Tagged: Cody
June 21, 2026
I have already explained my reasons is other surveys. And have not heard anything from the dealer. This is just another reason why I would not buy or have any interest in spending money at Elder ford. And have not heard anything from the dealer. This is just another reason why I would not buy or have any interest in spending money at Elder ford. More
by En1richars
Other Employees Tagged: Mitchell Pavelko
June 21, 2026
The whole staff was very informative. Sales team was patient with us. They matched or came in below the competition. Truck was delivered to our residence as promised. The truck provides e Sales team was patient with us. They matched or came in below the competition. Truck was delivered to our residence as promised. The truck provides everything I need. We are very happy with the whole experience. Five star all the way. More
by Jbrown@progrosolutions.com
Other Employees Tagged: Mitchell Pavelko
May 26, 2026
Worked online with a sales person and we agreed to a price. When I was about to sign the deal, the numbers were not the same as we agreed to. Both he and the finance manager proceeded to justify the dif price. When I was about to sign the deal, the numbers were not the same as we agreed to. Both he and the finance manager proceeded to justify the difference by saying everything was in an email they failed to send to me. Lost trust and confidence in both of them and the dealership. They proceeded to argue with me, telling me they told me this and they told me that but in reality the sales person FAiLED to send me any updated numbers or justification for them More
by mmiscavage
Other Employees Tagged: Jim from finance, don’t see his name, he was not helpful at all
April 13, 2026
Cars a/c has been intermittent which I called out in the CARFAX. No response from your service department. I also asked for my paperwork by mail which I have yet to receive over a month later. Other than th CARFAX. No response from your service department. I also asked for my paperwork by mail which I have yet to receive over a month later. Other than that the car is great. Just feel like the car was sold to me and because I bought it sight unseen from the other coast I didn't matter. More
by Mathisonsean
Other Employees Tagged: Mitchell Pavelko
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