"THANK YOU FOR THE QUALITY CUSTOMER SERVICE"
Happily I found myself scheduled with my favorite service Advisor Lisa. She examined the issue months ago and scheduled my service work today. I spent a relative short period of time this morning as they finalized a diagnostic of my transmission. She set up obtaining replacement parts and explained the problem in logical, understandable method that I may understand too. She also closed with taking ownership of obtaining a loaner car for my repair period of multiple days. In summation I came with a concern and ended with resolution and no worries !!! I did not even buy the car at this dealership.
I appreciate the friendly atmosphere the kind staff walking by sharing a good morning and kind words.
Ms. Tindol came by as usually does and spoke giving personal assurance that the service work would be excellent (they did excellent) and sharing their mission statement of complete customer satisfaction. I appreciate her extended efforts to make me feel valued as a customer
All in all...they did it right, good, and I benefited from my time at their dealership.
Thank you !!
They never can diagnose any issues, they make appointments and don't even get to the work. This gas happened multiple times. Find another dealer that has a decent service department, this one doesn't.
"Best truck buying experience"
I love this dealership I would recommend any one to come here. I called mo Adams and told him my credit score and what I was looking for he told to come in and he would get me the truck I wanted even with a poor credit score and he did got me in the truck I was wanting and my daughter I raise loved it and they was so good to her as well after this I will never go to another dealership again thanks Mo Adam's
"Story of my rear-ended car "
- Ashby Skinnell
I was rear ended on a Sunday took my car to Tindol Ford for an estimate, was looking around and saw this Ruby Red Exployer. Almost idential to my damaged vehicle so ended up trading. Had a great salesman.
"Very Professional & courteous! "
- American Vapes
You can tell from the minute you pull on to the lot that this is not your average car dealership. Everyone from the receptionist to the General Manager was very helpful and friendly.
"A great place to buy a car"
- Delois C Moore
I brought a Chevrolet at Tindol and I'm VERY HAPPY, with the fantastic customer service i received. Usually the dealers will keep you waiting and making promises they can't keep. With Tindol Ford, my salesman, Dave Bireley was very committed to my needs. All the staff that walked by greeted me and made me feel important. The process was fast. I"m very pleased with "THE BEST CAR BUYING" experience ever!!!!
Other Employees Tagged:
I have to say the experience was a very comfortable atmosphere in which the associate really paid attention to the questions I ask and gave a answer that was real not just a bunch of hype.
"Two Cars Purchased Here"
- Darleane G
Mo Adams has been serving my family for about four years now in which time we've purchased a couple of cars from him...one used and one brand new. Mo will not stop until he finds the right fit for you, your preferences and your wallet. He is my "go to" car salesman. Tindol Ford is a beautiful facility and the staff are all friendly and professional. I had to sign all of my paperwork with a new fellow to the team, David, and he presented everything quickly and very well organized so that I was in and out in no time. So from beginning to end my experience there yesterday was seamless and I drove away pinching myself as I couldn't believe I got the car I wanted along with the payments I wanted with no issues, without a long wait and no problems. Please call Mo Adams for your next car shopping experience, I promise you will not be disappointed! signed Darleane G. 2/25/2016
Other Employees Tagged:
I signed all of my paperwork with a wonderful young man named "David"
"went beyond my expectations"
Tindol ford gets an A+.!!...I just bought a 2015 ford F150 supercrew. Tindol ford..blew away a prior deal from a competitor in Mooresville nc...I got top dollar for my trade and they gave me the deal I asked for...My sales person Mo Adams was top notch ...he actually listened to my wants ...wow what a concept!!...he was professional and quick ...did not waste my time...took me to find the exact truck that fit my budget..and did not try to push me in a different direction..I would recommend Tindol ford to anyone looking to purchase a vehicle. ..Ask for Mo Adams..great salesperson...also Eddie Pittman was awesome ..he wasn't my salesman but was equally helpful..from Mike in credit to the General Manager ..they made me glad that I was there...TIndol ford you have a repeat customer for sure!
"too much mess"
This dealership is very complex in handling of any issue. Finding the right person at this place is the beginning and end of your experience. Finding the wrong person is the end of your experience.