Tindol Ford ROUSH

I had a fantastic experience! I would highly recommend to anyone looking to buy a new car! Doren was beyond helpful with everything that I needed. I live an hour away and would gladly make the drive for any anyone looking to buy a new car! Doren was beyond helpful with everything that I needed. I live an hour away and would gladly make the drive for any services needed in the future! More

Ron made us feel right at home. I left very satisfied and happy with such excellent customer service. I would recommend this dealership to anyone. happy with such excellent customer service. I would recommend this dealership to anyone. More

Our new truck purchase went so smoothly thanks to Gordon Haygood. He went above and beyond what was necessary. There was no sales pressure like other dealers do. He explained all the features this vehicle h Haygood. He went above and beyond what was necessary. There was no sales pressure like other dealers do. He explained all the features this vehicle had and showed us how they work. we really appreciate Gordon working with us. More

The only downside was the finance department. I was provided with one lender option (which was a first for me; in prior deals I was given several choices with comparable rates and was able to choose th provided with one lender option (which was a first for me; in prior deals I was given several choices with comparable rates and was able to choose the lender and term I liked the best). I secured a better rate myself and am waiting for a call back from Cory on how to facilitate the switch (he initially told me that I couldn't switch lenders which baffled me as the vehicle has not been picked up yet). He was to call me back yesterday afternoon......the call hasn't come. I would still recommend your dealership as Don was great - but would advise offering customers lending choices and having Cory follow-through on return calls that are promised (even if the matter was still being researched, a call to tell me he was still working on it, etc). More

We are very pleased with our experience with Earl Tindol Ford. Rick was great to work with and he really went out of this way to meet our needs. Ford. Rick was great to work with and he really went out of this way to meet our needs. More

Pretty easy and excellent experience. I have bought my last 5 cars from internet. I am glad Tidol took me serious about it. The future is no physical interaction until the day a customer wants to buy it. last 5 cars from internet. I am glad Tidol took me serious about it. The future is no physical interaction until the day a customer wants to buy it. Nice job Tidol Ford and Don Hong. More

Service team: Great/Excellent Caleb Martin was Service team: Great/Excellent Caleb Martin was professional, friendly, and prompt in responding to all of my inquiries. He documented my laundry li Service team: Great/Excellent Caleb Martin was professional, friendly, and prompt in responding to all of my inquiries. He documented my laundry list of items for repair, and each one was taken care of when I picked up my vehicle. I had one question related to a charge on the invoice, which Caleb quickly addressed and resovled. Quality of work: Great/NA My local mechanic told me the source of steering noise was bad ball joints. The Ford Technicians at Tindol correctly determined the true cause to be the tie rods - a much cheaper repair. The tie rods were replaced and the steering noise is gone. One of the repairs was a belt/tensioner replacement. The constant belt squealing is resolved. I experienced a couple of belt chirps one morning commute, but I believe it may have been due to wet conditions. Regarding Price: Good I saved a lot of money by avoiding an unecessary and costly ball joint replacement as recommended by a local mechanic. The charge for replacing the tie rods was higher than I had been quoted by a local mechanic. The higher is worth it in my opinion when the alternative is considered. More

This is by far the best Ford dealership I've done business with. Dealing with Maurice was awesome. Couldn't have asked for a better salesman to deal with. business with. Dealing with Maurice was awesome. Couldn't have asked for a better salesman to deal with. More

I bought a 2014 Ford Explorer Sport on July 3, 2013 and traded-in a 2009 F150 on it. I was very pleased with the service we received in addition to the pricing for a very in-demand vehichle that was hard traded-in a 2009 F150 on it. I was very pleased with the service we received in addition to the pricing for a very in-demand vehichle that was hard to find. You had exactly what I wanted at a very fair price. Over the next few weeks I decided I wanted another truck for myself and knew I'd prefer to buy another F150 since I've only own Ford trucks in the past. I returned to your dealership on 7/22 after searching on the Internet at pricing and availability. I was looking for an FX4 this time but wasn't set on buying a fully loaded truck with a $49k MSRP. However, based on the pricing you guys offered, I again found a truck configured exactly the way I would have ordered from Ford and the pricing was extremely competitive. Also, the trade-in offered on the 2012 Hyundai Veloster was $500 less than my minimum and we just couldn't budge either way. I would normally said thank you for your time and left, but in this case I appreciated the no-pressure approach and willingness to discuss pricing in detail. I decided my time was worth more than the $500 difference given the pricing on the truck was aggressive and you had what I wanted in stock. I live about 120 miles away and came back for the great service and fair/competitive pricing. I would recommend your dealership to others interested in a new Ford vehicle. I don't expect any issues from my new vehicles but if I had a problem I believe your delearship would go to bat with Ford if it was necessary. Thanks to Mo, Dorin, Tim, and Rob in finance for their professinalism and great service. More

Don helped me get the car I wanted, with desired options, and my price range. This was the easiest and best experience I have had buying a car. and my price range. This was the easiest and best experience I have had buying a car. More