Mo Qaddura | Page 11
Service Advisor
Hiley Volkswagen of Arlington
1461 E Interstate 20
Arlington, TX 76018
"When you find yourself in the position to help someone, be happy and feel blessed because God is answering that person’s prayer through you. Remember: Our purpose on earth is not to get lost in the dark but to be a light to others,
Read moreDealership Experience
12 yrs, 3 mos
Industry Experience
28 yrs, 5 mos
Specialties & Trainings
Customer service and guest relations
Volkswagen, Audi, Porsche parts and service specialist
328 Reviews
Write a Review328 Reviews of Mo Qaddura
January 02, 2019
Thanks! My service appointment lasted a little longer than originally estimated but I need service so rarely that I forget that the wait is worth it! My service appointment lasted a little longer than originally estimated but I need service so rarely that I forget that the wait is worth it! More
December 31, 2018
They care about you as a customer. Courteous, knowledgeable professionals backed up by trained Volkswagen technicians make for a positive customer experience. A nice touch: They even Courteous, knowledgeable professionals backed up by trained Volkswagen technicians make for a positive customer experience. A nice touch: They even hand washed the car before I picked it up. More
Other Employees Tagged: Huma Bhimjee, Steve Clare
December 29, 2018
Best dealership ever Mo always gets me in when I need and treats me with the utmost care.... I love that the technician during inspection kit tax me a video of that serv Mo always gets me in when I need and treats me with the utmost care.... I love that the technician during inspection kit tax me a video of that service, very cool........ More
December 28, 2018
Dedicated, thorough, professional. Mo Qadurra is the best Service representative that I have had the pleasure to deal with at a dealership. Mo and the team in the Hiley VW service dep Mo Qadurra is the best Service representative that I have had the pleasure to deal with at a dealership. Mo and the team in the Hiley VW service department always put the customer first, and provide excellent customer service. More
December 12, 2018
Always satisfied Mo is the best!!! I always request him because he never makes me feel rushed and he always explains everything to me!! Me and my Beetle Bug are very h Mo is the best!!! I always request him because he never makes me feel rushed and he always explains everything to me!! Me and my Beetle Bug are very happy! More
Other Employees Tagged: Huma Bhimjee
December 12, 2018
Check engine light Mo has always been so incredibly helpful as my service adivisor. He explains exactly what is going on and always keeps me up to date as to what’s goin Mo has always been so incredibly helpful as my service adivisor. He explains exactly what is going on and always keeps me up to date as to what’s going on. There are service centers closer to my house but I will always drive to Mo! More
December 12, 2018
Mo for President There are other customer service representatives and then there is Mo? No will fix any issue any problem period! Mo for President trust in Mo! There are other customer service representatives and then there is Mo? No will fix any issue any problem period! Mo for President trust in Mo! More
November 23, 2018
Helpful and pleasant He helped me with all that I needed him to do. Very helpful and pleasant the whole time. The parts manager was extremely kind and giving and knowledge He helped me with all that I needed him to do. Very helpful and pleasant the whole time. The parts manager was extremely kind and giving and knowledgeable. More
Other Employees Tagged: Casey Corder
November 02, 2018
Mo and the Service team are great. Mo and the service team are excellent.. They know about my VW and I feel confident that they will service my VW in the future. Richard and Mo are good Mo and the service team are excellent.. They know about my VW and I feel confident that they will service my VW in the future. Richard and Mo are good "caretakers" of my VW. More
Other Employees Tagged: Richard McQuatters , Richard.
November 01, 2018
Excellent customer Service My last five cars have been Volkswagen and I purchased the last three at Hiley’s Volkswagen. I am always impressed with the service. This time, Mo Qa My last five cars have been Volkswagen and I purchased the last three at Hiley’s Volkswagen. I am always impressed with the service. This time, Mo Qaddura worked with us to resolve some minor warranty issues. He was not only very cordial but very professional. He kept us up to date with the service and went out of his way to resolve the issues. I feel very comfortable working with him. More

