Mo Qaddura | Page 24
Service Advisor
Hiley Volkswagen of Arlington
1461 E Interstate 20
Arlington, TX 76018
"When you find yourself in the position to help someone, be happy and feel blessed because God is answering that person’s prayer through you. Remember: Our purpose on earth is not to get lost in the dark but to be a light to others,
Read moreDealership Experience
12 yrs, 3 mos
Industry Experience
28 yrs, 5 mos
Specialties & Trainings
Customer service and guest relations
Volkswagen, Audi, Porsche parts and service specialist
328 Reviews
Write a Review328 Reviews of Mo Qaddura
November 04, 2017
Chipped windshield Prompt and excellent service in resolving my chipped windshield ensuring the it would spread. Mo made the necessary calls to our extended warranty Vol Prompt and excellent service in resolving my chipped windshield ensuring the it would spread. Mo made the necessary calls to our extended warranty Volkswagen POCs at no cost to us! Thanks again More
Other Employees Tagged: Huma Bhimjee, Huma is always happy to see her customers!
November 04, 2017
Standard of excellence Usually when you take your car in for repair you worry about two or three issues. Expense, quality of work, and time. Every time time I have taken my Usually when you take your car in for repair you worry about two or three issues. Expense, quality of work, and time. Every time time I have taken my car in to Mo at Hiley VW I have always left with a complete understanding of repairs, cost, and length of time it's taken. And each one of these items are over the top in terms of satisfaction. I can never say enough about the quality of work performed and how it's explained to me. It has become the standard for quality and excellence. Because of this I will also buy my next VW from Hiley. THANKS MO AND COMPANY ! More
November 03, 2017
VW great service Mo Qaddura, has always made sure that everything is right with our Tiguan. He strives to make sure we a happy with our service and always available to Mo Qaddura, has always made sure that everything is right with our Tiguan. He strives to make sure we a happy with our service and always available to answer questions and make suggestions. Mo always goes above and beyond. Thanks Mo. More
November 03, 2017
Mo Qaddura is an extraordinary service advisor!!! I only use Hiley Volkswagen for servicing my Tiguan. If you want an extraordinary service advisor you need to see Mo Qaddura. He is an exceptional tal I only use Hiley Volkswagen for servicing my Tiguan. If you want an extraordinary service advisor you need to see Mo Qaddura. He is an exceptional talent that lets you know that you are the most important customer. His attention to detail makes your experience at Hiley Volkswagen the best vehicle service you will ever get. He took me back into the service area where I met the technician that was working on my vehicle. He explained in detail each of the services that my vehicle needed. We looked at each part and he explained why that part needed to be replaced. We analyzed which sevices needed to be done immediately and those that could wait until the next service. I will request Mo as my service advisor for my next service. When I left the dealership, I felt relieved knowing that my vehicle had been serviced at Hiley Volkswagen. I would recommend Mo to anyone that needed their vehicle serviced. I will purchase my next vehicle at Hiley Volkswagen knowing that I will use Mo for all of my service needs. More
Other Employees Tagged: Shawn was the technician that provided the exceptional service to my car.
November 03, 2017
MO IS EXCELLENT!!!!!!!! SERVICE WAS EXCELLENT!!!!! MY WINDSHIELD WIPERS ARE WORKING PERFECT.....AND SO HAPPY HAD MY TIGUAN SERVICED FOR WINTER.....I FEEL GREAT KNOWING YOU SERVICE WAS EXCELLENT!!!!! MY WINDSHIELD WIPERS ARE WORKING PERFECT.....AND SO HAPPY HAD MY TIGUAN SERVICED FOR WINTER.....I FEEL GREAT KNOWING YOU TOOK EXCELLENT CARE OF MY TIGUAN!!! THANK YOU, MO!!!!!! PHYLLIS SMITH More
November 02, 2017
Fantastic customer service! We were thinking of getting another Chevy soon but because of Mo we plan on buying a VW, hopefully the sales department is great too! We were thinking of getting another Chevy soon but because of Mo we plan on buying a VW, hopefully the sales department is great too! More
October 23, 2017
Awesome customer service as usual I just wanted to take the time to say that I am very pleased with the great customer service that Moe has always gives us. Thank you Moe for always g I just wanted to take the time to say that I am very pleased with the great customer service that Moe has always gives us. Thank you Moe for always giving me piece of mind and for giving great customer service More
October 18, 2017
SERVICE ON MY CAR, MAINLY OIL CHANGE BECAUSE MY SERVICE PROVIDER EXPLAINS EVERYTHING TO THE BEST OF MY UNDERSTANDING PRIOR TO WORK BEING PERFORMED ON MY CAR, HE ALWAYS ASKS IF I WILL NEED BECAUSE MY SERVICE PROVIDER EXPLAINS EVERYTHING TO THE BEST OF MY UNDERSTANDING PRIOR TO WORK BEING PERFORMED ON MY CAR, HE ALWAYS ASKS IF I WILL NEED A RIDE HOME OR SOMEONE TO PICK ME UP WHEN THEY ARE READY. MO IS A GREAT ASSET AND I ENJOY HIS ABILITY TO COMMUNICATE TO CUSTOMERS. KEEP HIM, HE IS GOOD! More
October 17, 2017
Crew Saving Service - Thanks again MO!!!!!! Mo Quaddura, Did an outstanding job of taking care of my service needs after Richard McQuaters was so Rude I refused to deal with him. During my most Mo Quaddura, Did an outstanding job of taking care of my service needs after Richard McQuaters was so Rude I refused to deal with him. During my most recent survey, I wanted to express my disappointment towards Richard and not Mo Quaddura. Mo Quaddura, made the difference in me taking my business somewhere else. Mr. Raphael Washington Note: During my most recent survey, I wanted to point out how More
October 13, 2017
Wonderful, thanks, Mo! Always helpful & keeps you updated as the car is being serviced & just wonderful to deal with! Can’t say enough good things about Mo Q! Always helpful & keeps you updated as the car is being serviced & just wonderful to deal with! Can’t say enough good things about Mo Q! More

