Mo Qaddura | Page 28
Service Advisor
Hiley Volkswagen of Arlington
1461 E Interstate 20
Arlington, TX 76018
"When you find yourself in the position to help someone, be happy and feel blessed because God is answering that person’s prayer through you. Remember: Our purpose on earth is not to get lost in the dark but to be a light to others,
Read moreDealership Experience
12 yrs, 3 mos
Industry Experience
28 yrs, 5 mos
Specialties & Trainings
Customer service and guest relations
Volkswagen, Audi, Porsche parts and service specialist
328 Reviews
Write a Review328 Reviews of Mo Qaddura
August 02, 2017
Safety is a TOP Priority!!!! After scaring myself half to death with a wiggly steering wheel and bald tires, Mo, gave me the reassurance I needed to feel safe in my 2013 Beetle! After scaring myself half to death with a wiggly steering wheel and bald tires, Mo, gave me the reassurance I needed to feel safe in my 2013 Beetle! Mo went above and beyond to help me get my car fixed to perfection and made it affordable! I will NEVER go to anyone else! MO IS THE BEST!!!! More
July 31, 2017
Grateful Mo Q., went above and beyond on my 2006 TDI Beetle. He was very friendly and very professional with me despite the constant professionalism of State F Mo Q., went above and beyond on my 2006 TDI Beetle. He was very friendly and very professional with me despite the constant professionalism of State Farm claims. I got 1 VM from my insurance agents office during the 30days my car was in the shop. But Mo he called me at least twice a week and kept me up to date on the status of my car. Talk about Awesome Customer Service!! Next time I need service work I'll definitely request Mo as my Service Advisor. Keep up the great customer service work. More
July 27, 2017
V-Dub Gurus! Without a doubt Hiley Volkswagen is the best dealer and only dealer my spouse and i ever go to get service done to our Volkswagens! Not only does the Without a doubt Hiley Volkswagen is the best dealer and only dealer my spouse and i ever go to get service done to our Volkswagens! Not only does the Hiley service crew make you feel at home, they make you feel like family and honestly it feels good! Keep up the good work! Ps. Their parts staff is the beat on the planet In my opinion, just saying! :D More
July 27, 2017
Excellent service Great friendly and professional customer service. Hiley has a top-notch employee in Mo. Keep up the great customer service work. Pricing is fair an Great friendly and professional customer service. Hiley has a top-notch employee in Mo. Keep up the great customer service work. Pricing is fair and Mo has an unlimited knowledge of vehicles. More
July 26, 2017
Mo, Mo, Mo! Even though just going to the service department means that I will be spending money, the blow is lessened by Mo's awesome customer service, friendlin Even though just going to the service department means that I will be spending money, the blow is lessened by Mo's awesome customer service, friendliness & knowledge. I've been in twice in the last month, once by choice and the other by force. The air conditioning died in my Tiguan. I called the service department as I was leaving work at 5 o'clock on a Wednesday and was told that there weren't any appointments until Friday. After a few words, I was transferred to Mo, who had been my rep only a few days prior. Mo told me to bring my car in and said that he would do what he could to get it looked at as soon as possible. He did, worked with my warranty folks (new compressor, etc. needed) and got my car repaired for a Saturday pick up. Thanks Mo! More
Other Employees Tagged: Kendy Garcia
July 21, 2017
Mo is awesome. Every service department member I have had dealings with at Hilwy VW has been awesome. Especially Mo. I always feel confident that Mo is looking out f Every service department member I have had dealings with at Hilwy VW has been awesome. Especially Mo. I always feel confident that Mo is looking out for my best interest and I never feel like I am being sold a part or a service my cat doesn't need. Mo provides outstanding service. Keep up the good work Mo! More
July 20, 2017
Never fails in providing great service. The service is always great and always leave with the comfort of my car being in good hands. You can never go wrong with the quality service at Hiley. The service is always great and always leave with the comfort of my car being in good hands. You can never go wrong with the quality service at Hiley. More
July 17, 2017
Excellent customer Service Advisor First of all Thank You very much for your excellent customer service! You have been the best service advisor and would like to recommend to everyone i First of all Thank You very much for your excellent customer service! You have been the best service advisor and would like to recommend to everyone in this dealership and to all the VW customers that you always provide the best service any person would ever want to receive. From the bottom of my heart please let your supervisor and or manager that you are the best and that I would like to nominate you for Service Advisor of the year! I do not want anyone to service my vehicle but you! Once again Thank you very very much. If I need to speak to your Manager I will because you go above and beyond to help the customer! Thanks for being you More
July 14, 2017
Taking care of my VW baby Mo and Richard are excellent Service Advisors. Always make me feel at home and I trust my automobile is in good hands. I have been bringing my car for Mo and Richard are excellent Service Advisors. Always make me feel at home and I trust my automobile is in good hands. I have been bringing my car for 7+ years and I will continue to do so. More
Other Employees Tagged: Richard McQuatters
July 04, 2017
Great service Very helpful, they went above and beyond to help with diagnosing a noise, repaired it and did not charge for it. I would highly recommend the service Very helpful, they went above and beyond to help with diagnosing a noise, repaired it and did not charge for it. I would highly recommend the service department. More

