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Mobile Service
Mobile Service at Campbell Ford

Mobile Service | Page 18

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
189 Reviews

Dealership Experience

3 yrs, 6 mos

Languages Spoken

English English

4.9

189 Reviews

Write a Review

189 Reviews of Mobile Service

April 05, 2025

Dealership Rating
Employee Rating

Surprised , dealership made reidental visits, to service a vechicle. Very, impressed. Recomend to my friends and family. Thank You !! More

by PERFECTTOUCHCLEANING.GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Only remember, first name. Moe . Paul Heurring Ford in Hobart, In. Is where I purchased my Escape. Not happy with there service. Love the service you provide. . Very pleasant and kind young man.

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Apr 06, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2025

Dealership Rating
Employee Rating

technician was 45 minutes late. after 30 minutes I called the mobile service department. No answer, unable to leave a message as voicemail full. Upon tech's arrival, I had to leav More

by LKEIGLEY56
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Print
Apr 03, 2025

Campbell Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 02, 2025

Dealership Rating
Employee Rating

The technician was very nice and professional. He was also knowledgeable and helpful in explaining additional services they offer. More

by Zoe Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 02, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 29, 2025

Dealership Rating
Employee Rating

I was amazed when Moe came to MY HOUSE! He was on time, courteous, informative and knowledgeable! I just loved the whole thing. Thanks Moe! More

by LUBBERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe

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Mar 29, 2025

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 29, 2025

Dealership Rating
Employee Rating

Very thoughtful and courteous. Giving me a ride home after dropping off my car was a plus! More

by lfletcher11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Vincent Hernandez

Print
Mar 29, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 28, 2025

Dealership Rating
Employee Rating

Quick and so easy. They came right to my house. He was done in about 15 minutes More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 28, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 28, 2025

Dealership Rating
Employee Rating

Tech was very professional and friendly. If I need any other service done will definitely call Campbell Ford! More

by BLK4662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Vincent Hernandez

Print
Mar 28, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

March 27, 2025

Dealership Rating
Employee Rating

Timely, cost effective, convenient. Overall very pleased with Campbell Ford. Technician was very good to work with. More

by JOHNMEFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 27, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

March 27, 2025

Dealership Rating
Employee Rating

Very knowledgeable and prompt technician. We appreciate the friendly communication and ease of appointment scheduling! More

by CHCOBLE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 27, 2025

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

March 26, 2025

Dealership Rating
Employee Rating

On site warranty work. prompt, efficient. Highly recommended their service department. Thank you very much. More

by WVALLERAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 27, 2025

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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