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Mobile Service
Mobile Service at Campbell Ford

Mobile Service | Page 19

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
188 Reviews

Dealership Experience

3 yrs, 2 mos

Languages Spoken

English English

4.9

188 Reviews

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188 Reviews of Mobile Service

March 24, 2025

Dealership Rating
Employee Rating

On time very knowledgeable didn't waste time and very pleasant man to talk to More

by bluefr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Vincent Hernandez

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Mar 26, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin, Vincent, and our team met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

March 21, 2025

Dealership Rating
Employee Rating

Very happy with the service my car received. Moe did an excellent job. Very professional and knowledgeable. More

by HAJNALKALYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe

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Mar 24, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Moe here at Campbell Ford. We appreciate your business and hope to see you again soon!

March 21, 2025

Dealership Rating
Employee Rating

The mobile repair service was on time and friendly. And the recall was performed in a timely manner. Would highly recommend there services at Campbell Ford! More

by POZIWILKOMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Vincent Hernandez

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Mar 24, 2025

Campbell Ford responded

Mike, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 21, 2025

Dealership Rating
Employee Rating

Simple oil change, nothing fancy. But they gave me an expected time and were on point. It's a little thing but greatly appreciated. More

by JonJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Vincent Hernandez

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Mar 24, 2025

Campbell Ford responded

Thank you so much, Jon, for your kind words, and for taking the time to leave us this wonderful feedback!

March 21, 2025

Dealership Rating
Employee Rating

The oil change was good. For them to check the Battery it takes three hours. Thought there would be a better way to check if your battery is good without it taking three hour More

by Hank1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Campbell Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 20, 2025

Dealership Rating
Employee Rating

Vince and Alex Bledsoe in service are great! Speedy response and very knowledgeable on what services they recommended. More

by JONAHLDOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez, Alex Bledsoe

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Mar 21, 2025

Campbell Ford responded

It has been a pleasure serving you, Jonah. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 18, 2025

Dealership Rating
Employee Rating

The technician was very professional and courteous. Seemed very knowledgeable and informative. I also appreciated the safety inspection. More

by EWOLFF60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

March 18, 2025

Dealership Rating
Employee Rating

Best service we ever had. The Technician was very good, very kind. Could not be more pleased! More

by LALABALUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Vincent Hernandez

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Mar 18, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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