Moe Alawadi

I’ve purchased 5 vehicles from Westfield Ford. They are honest and they listened to what I needed. Respected my budget and always made me feel at ease during the process. The team from top to bott They are honest and they listened to what I needed. Respected my budget and always made me feel at ease during the process. The team from top to bottom is friendly and knowledgeable. The credit process was seamless and they always made my buying experience hassle free. Highly recommend More

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Care NOTHING about loyal customer. Purchased cars from them since they opened. Their mistake cost me $171.00. Their response, "Too bad." Will never patronize them again. Purchased cars from them since they opened. Their mistake cost me $171.00. Their response, "Too bad." Will never patronize them again. More

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the finance person is a deceitful human, he cannot be trusted, i will never set foot in this dealership as long as I am alive. trusted, i will never set foot in this dealership as long as I am alive. More

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A good ordering, sales, and delivery experience. Very easy to work with without too many typically car and finance office games. Very easy to work with without too many typically car and finance office games. More

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I had a great experience they where very helpful with what I was looking for and they make it work what I was looking for and they make it work More

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The Westfield Ford staff were a pleasure to work with. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone. More

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During almost 25 years of owning Ford vehicles, I have never encountered with such incompetency, ignorance and complete disregard of the customer, as I have experienced at Westfield Ford. To Make the long never encountered with such incompetency, ignorance and complete disregard of the customer, as I have experienced at Westfield Ford. To Make the long story short, I will describe my encounter with this dealership in bullet points: * First visit - had to replace a rubber sealer in the passenger door under warranty. The guy at the dealership said he will order the part and call me back. * Second visit (after 2 weeks) - no one called. I came back and found out that the part was not ordered. Been told the part will be ordered and that they will call me back once it arrives. * Third visit (after 3 weeks) - no one called. I came back to find out that the part was not ordered. Spoke with Kyle, who ordered the part. Been told that Kyle will call me back once the part in arrived. * Fourth encounter (after 3 weeks) - NO ONE CALLED. Came to the dealership and found out that the part is actually at the dealership. Mechanics strike started, and no one could install the part for many weeks (not dealership's fault this time). * Fifth encounter - strike is over, set up a date and installed the part. Talked to Kyle and said that I need to align rear bumper under warranty. Kyle said that he will open a ticked and call me back to set up the date. 5 weeks passed.....do you think Kyle called back? Of course not. Went to Fair Oaks Ford who did everything I needed right away. In conclusion, think twice before taking your business to Westfield Ford More

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Westfield made purchasing an easy decision. Let them know I was looking into a new explorer st and within 20 minutes brought 2 trucks to my job. Showed me both on the curb and nick was incredibly knowledgeab I was looking into a new explorer st and within 20 minutes brought 2 trucks to my job. Showed me both on the curb and nick was incredibly knowledgeable about every option on the trucks. By the time i got off work and to the dealer, they had me out in less than 20 minutes. Definitely the only place my family buys vehicles, but more importantly when I refer friends I know they will get the same amazing treatment. Thank you for putting the customer first and the safety protocols your taking. More

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