Moe Altarifi

The dealership provided a clean, neat and comfortable atmosphere that allowed the way for a great car buying experience. I felt recognized and respected. There were no high pressure sales tactics and the atmosphere that allowed the way for a great car buying experience. I felt recognized and respected. There were no high pressure sales tactics and the customer service was superb. The vehicle selection was great and although I did not get the AWD vehicle that I initially selected, I was still very pleased with my purchase. More

by jcobb7 Verified Customer Verified Customer

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The sales woman Natalia was very very helpful and the general manager who helped out also was very good they did everything they could to make the sale and make it fair general manager who helped out also was very good they did everything they could to make the sale and make it fair More

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I had a positive experience so far. I’m still waiting for a part to be ordered or delivered to them so they can fix it but so far they have been very good. I have had negative experienc I’m still waiting for a part to be ordered or delivered to them so they can fix it but so far they have been very good. I have had negative experiences here in the past but it seems they have gotten better the last few years especially in the service dept. More

by GKOVAR76 Verified Customer Verified Customer

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Unfortunately, you can't recommend the dealership as both yes/no it has to be either/or. Yes, I would recommend one person in the service department, Mike. No, I just saw my car on the internet for roughly yes/no it has to be either/or. Yes, I would recommend one person in the service department, Mike. No, I just saw my car on the internet for roughly $10K less than what was quoted to me at the dealership. Oh, it was my purchase with the same Vin, color and interior. I have had an infinity from Orland Park since 2014, but I truly feel I got ripped off with this one. The manager knew the vehicle was priced less online and had hail damage but failed to tell/give me the online price. So much for customer loyalty. Instead, I got the highest price even when I told them what I wanted to spend, it didn't seem to matter to him. There was a lot of back and forth with the price. Financing was unbelievably slow. Truly a different experience this time around. I should have visited the site first and got the car online. This would be my suggestion to anyone looking to purchase a pre-certified vehicle. We need to re-negotiate! More

by diana2tho Verified Customer Verified Customer

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This is a professional team and dealership. Top to bottom, great people. Customer service A+ Top to bottom, great people. Customer service A+ More

by Tom Koert Verified Customer Verified Customer

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He was a great help. He made sure to have our paperwork done without delay due to us having another appointment before the Thanksgiving holiday. He made sure to have our paperwork done without delay due to us having another appointment before the Thanksgiving holiday. More

by SIRSNOOK1 Verified Customer Verified Customer

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Ross was great to work with, no high-pressure sales. Had a small issue with excessive noise when we took delivery, and it was addressed immediately. Had a small issue with excessive noise when we took delivery, and it was addressed immediately. More

by aabucki9958 Verified Customer Verified Customer

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Easiest car buying experience I have ever had! Extremely helpful and quick process, would highly recommend. Extremely helpful and quick process, would highly recommend. More

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THIS SERVICE CENTER AT ORLAND INFINITY IS THE ONLY PLEASE I NEED TO SERVICE MY VEHICLE. I HAVE BEEN GOING THERE FOR YEARS AND NEVER HAD ANY PROBLEM. I RECOMMEND THIS LOCATION TO ALL MY FRIENDS AND FAMILY. T I NEED TO SERVICE MY VEHICLE. I HAVE BEEN GOING THERE FOR YEARS AND NEVER HAD ANY PROBLEM. I RECOMMEND THIS LOCATION TO ALL MY FRIENDS AND FAMILY. TALK OF THE SERVICE MANAGER, MR T. HE IS ALWAYS READY TO LISTEN AND SUGGEST. More

by ODIBEYEWU Verified Customer Verified Customer

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Infiniti of Orlando park is the best Infiniti dealership that I’ve did business with. They have good deals and were efficient. Deals are completed expeditiously. I will be a repeat customer! that I’ve did business with. They have good deals and were efficient. Deals are completed expeditiously. I will be a repeat customer! More

by THEODOREPOMMELLS Verified Customer Verified Customer

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