Mohamad Mayassi

Mohamad was very kind and made the sale smooth. Looking forward to driving my Lexus🩶 Looking forward to driving my Lexus🩶 More

Report | Print

The service was ok ! Until I had to have a back and forth confrontation with sam about the inside cleaning of the van. I felt disrespected by his tone . As I was relating Until I had to have a back and forth confrontation with sam about the inside cleaning of the van. I felt disrespected by his tone . As I was relating my concerns he asked if I wanted my money back. I told him this is not a way to handle things . Just clean the vehicle as it supposed to be cleaned. Then I gotten every excuse about why they wouldn’t put gas in the tank. After expressing my frustration and standing my ground. Everything was done correctly I also got gas. As a woman I felt like I was being taken for granted. More

Report | Print

Mohammed took the time to go over every aspect of my new car and I left comfortable and confident that I could drive and enjoy it. car and I left comfortable and confident that I could drive and enjoy it. More

Report | Print

Just a good dealership, both sales and service. Worth the drive of over 100 miles to get there. Worth the drive of over 100 miles to get there. More

Report | Print

The technician was very professional & courteous. He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated wait time. Keep up the good work! More

Report | Print

I’m very impressed with the service I’ve received thus far. I was advised of the details of my service. I was also thanked & called. I felt like a Priority…LOL. far. I was advised of the details of my service. I was also thanked & called. I felt like a Priority…LOL. More

Report | Print

Sales experience was fine. It went smoothly with no surprises. The sale rep. Was very knowledgeable and friendly. It went smoothly with no surprises. The sale rep. Was very knowledgeable and friendly. More

Report | Print

Mr. Mayassi was AWESOME!! He is definitely my #1 sales consultant for future buys. Thank You for everything at the purchase! consultant for future buys. Thank You for everything at the purchase! More

Report | Print

Kyera is my Service Manager. She is very professional and courteous. All my interactions with her have been wonderful. Kyera is definitely trustworthy and is the main reason I co She is very professional and courteous. All my interactions with her have been wonderful. Kyera is definitely trustworthy and is the main reason I come to Lexus - Newport News to have our SUV serviced. More

Report | Print

Great and friendly People! Excellent service! Nice waiting room! Highly Recommended!!! Thank you to all of you !!! Excellent service! Nice waiting room! Highly Recommended!!! Thank you to all of you !!! More

Report | Print