Mohamed Awad | Page 59

Pleased Customer Salesmen was patient, not pushy. Answered questions to satisfaction, knowledgeable about vehicle, and followed up appropriately. Finance director expl Salesmen was patient, not pushy. Answered questions to satisfaction, knowledgeable about vehicle, and followed up appropriately. Finance director explained all aspects of paperwork-very personable. More

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great experience Friendly, knowledgeable and comfortable place to be in and to be part of Toyota family. I want to thank everyone there specially Mohamed Awad who was Friendly, knowledgeable and comfortable place to be in and to be part of Toyota family. I want to thank everyone there specially Mohamed Awad who was very professional,very friendly and knowledgeable and helped us picking up the rite car for our family. More

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Great experience Mohamed was kind and had a good sense of humor. I felt he was very fair and respectful to me and my husband. He was through in explaining the features Mohamed was kind and had a good sense of humor. I felt he was very fair and respectful to me and my husband. He was through in explaining the features and worked efficiently to get us everything we needed. More

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Great Experience Mohamed was super great! He answered every question I had as a first time car buyer and even checked to see how the car was working out after i bought Mohamed was super great! He answered every question I had as a first time car buyer and even checked to see how the car was working out after i bought it. Would highly recommend Ed Martin Toyota! More

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New Friend! Chose Ed Martin Toyota because they had the used Mazda CX-5 model I wanted. Was fortunate to be contacted by Mohamed to set up a test drive. The sales Chose Ed Martin Toyota because they had the used Mazda CX-5 model I wanted. Was fortunate to be contacted by Mohamed to set up a test drive. The sales process was enjoyable and quick. Mohamed was able to help me with what I wanted. The most enjoyable thing was our conversation regarding everything from our children to the best local places to dine. Would definitely recommend Mohamed and the Ed Matin team. More

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Excellent experience! My husband and I wanted a newer van. There were some specific things we wanted (Toyota Sienna with under 100,000 miles, leather seats, with seat warme My husband and I wanted a newer van. There were some specific things we wanted (Toyota Sienna with under 100,000 miles, leather seats, with seat warmers). We scoured our local area for a week, looked at a few, contacted dealerships, and we weren’t finding what we wanted. Then we decided to expand our search and that included Ed Martin Toyota, an hour plus drive away. We found the exact van we were looking for, the staff took care of us from start to finish, the process was easy, the dealership is clean and stocked with nice amenities (children’s area, snacks, quiet area, etc). We are also super happy that we got the warranty! My husband and I spent a half hour considering whether we would get the warranty. After owning our van a couple weeks, we are extremely glad that we got the warranty. It has given us a lot of peace of mind to know that if something happens, not only will we have roadside assistance, but it will be repaired. I can’t say enough about this dealership and our wonderful experience with both Mohamed and Brenda. This place is definitely worth the drive! More

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Loved working with Mohamed! I was informed of Ed Martin solely because they were one of the only dealerships within somewhat of a close distance (I’m located ~3 hours away) that I was informed of Ed Martin solely because they were one of the only dealerships within somewhat of a close distance (I’m located ~3 hours away) that was receiving the 2019 RAV4 Hybrid XSE in the color and upgrades I wanted. I was able to call them and essentially purchase the car over the phone with ease. They even gave me a very good deal despite the high demand for the car. When I put a down payment on the car to reserve it, I was told it should arrive within 1-1.5 months. Unfortunately, the car took a couple extra months to arrive, but my salesman, Mohamed, was consistently available with status updates. I spoke to him more over the course of 3 months than I did some of my own family members. He was very patient when I had trouble deciding between purchasing and leasing, and when I ultimately decided to lease, he explained the terms in ways I easily understood. I understood the dealer had no control over the shipment and delivery, but Mohamed was adamant about providing optimal service by including free delivery to my house among other things. The day the car was being delivered, Mohamed had the day off, but still made himself available by providing updates and answering all my last minute questions. The individuals who delivered the car were thorough and finished all the necessary paperwork quickly. I highly recommend Ed Martin as a dealership and can confidently say Mohamed is the best salesman I’ve ever worked with. You will not regret trusting him with your future business. More

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Great experience! I have bought many cars. Usually, I leave that to my husband. However, since this was going to be strictly my vehicle, he let me have full rein. Moham I have bought many cars. Usually, I leave that to my husband. However, since this was going to be strictly my vehicle, he let me have full rein. Mohamed was very helpful from the beginning. He had the truck ready for us to test drive when we arrived and was able to answer all our questions. Sam was extremely helpful as well. He explained all of the paperwork and each step of the process. If we are in need of another vehicle, we would most definable start here first. More

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New Rav4 Purchase I was very impressed and appreciative of the knowledge and patience of the sales person who assisted me, Mohamed Awad. He explained the numerous feat I was very impressed and appreciative of the knowledge and patience of the sales person who assisted me, Mohamed Awad. He explained the numerous features of the Rav4 in detail. He asked questions and was very attentive to what I was looking for in the vehicle. He knew his stuff! After about 4 years of being away from Toyota, it was nice to be welcomed back. Thank you Mohamed Awad and John Hiatt for the warm welcome and your impeccable service!! More

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Very accommodating The truck was the lowest price in the country with all the features we wanted. They even were very accommodating with being out of state. The truck was the lowest price in the country with all the features we wanted. They even were very accommodating with being out of state. More

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