Mohamed Awad | Page 63

Very friendly and customer-oriented! Mohammed Awad and the finance team at the Ed Martin dealership had excellent customer experience! He made the process very seamless and was extremely Mohammed Awad and the finance team at the Ed Martin dealership had excellent customer experience! He made the process very seamless and was extremely customer oriented. We test drove the car and went through finances, then came back the next day once we had made a decision. Mohammed came in on his day off to help with the buying process and to make sure everything went alright. Would definitely recommend this dealership and love the car! More

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Great Service The overall service of the employees at Ed Martin was great. My sales rep Mohamed was exceptional and would recommend him to anyone. Even though he ha The overall service of the employees at Ed Martin was great. My sales rep Mohamed was exceptional and would recommend him to anyone. Even though he has terrible taste in premier soccer teams. Thanks again for the overall experience and my Honda S2000. More

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Never purchase from Ed Martin! The sales experience was great until they have your money. Sales person knowing I drive over 35K miles/year, sold me a 2WD car when he knew I wanted The sales experience was great until they have your money. Sales person knowing I drive over 35K miles/year, sold me a 2WD car when he knew I wanted and needed a 4WD. I don’t think he misled me, I just don’t think he knew. But if your own sales person doesn’t know, how would they expect a consumer to know? Apparently buying a Lexus from a Toyata dealership gives them an excuse not to be knowledgeable about the cars they are selling. That’s not the worst part. The sales person put me in front of the GM, Derek Manis. In the 20 seconds I was explaining the situation to him, he said to me “Do you expect us to buy this car back when it was YOUR mistake?” AND “Are you accusing Mohamed of lying to you?”. Unbelievable! Even if they were not going to rectify this, what type of manager denigrates a customer after I just paid over $38,000 for a car? This was the most unprofessional and least customer centric experience ever, specifically from the general manager (Derek Manis). FYI- Purchased the car on Jan 11, 2019 and already broke down, had to have it towed to the Lexus dealership today (Feb 13). More

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Great people who know how to provide My car had been totaled a few days earlier and I was in need for a new ride. Mohamed Awad was the first person to greet me when I walked into the deal My car had been totaled a few days earlier and I was in need for a new ride. Mohamed Awad was the first person to greet me when I walked into the dealership. I gave him my budgetary perimeters and info'd him what I was looking for in my next vehicle and Mohamed hit a home run with the 2013 Corolla. Heather was very straight and to the point with the paperwork and made the process that much more easier for me. I was fully satisfied by their professionalism and with how they went about providing a vehicle for my needs. I will tell everyone I know who is looking for another vehicle to visit your dealership and Mohamed as Ed Martin Toyota has been my best experience in buying a car so far. More

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Best dealership! Amazing staff. Great experience! This dealership is by far the best. Mohamed Awad made our experience truly amazing. He is extremely personable and pleasant to work with. He paid ver This dealership is by far the best. Mohamed Awad made our experience truly amazing. He is extremely personable and pleasant to work with. He paid very good attention to our needs. We felt like we were the top priority during the time we were there. They are very honest and offers truely competitive pricing. Highly recommended. More

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Great car buying experience! We were impressed with the efficiency of the Ed Martin team. Mohamed went above and beyond to accommodate my busy schedule. His attention, knowledge, We were impressed with the efficiency of the Ed Martin team. Mohamed went above and beyond to accommodate my busy schedule. His attention, knowledge, and quick communication skills were nothing short than impressive. Once we got to the financial department and were introduced to Cory to finalize the deal, the speed and efficiency were also great. Ed Martin Toyota has definitely earned my business and my family’s. More

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Well Done Went in to look, left with a new car. They were very easy to deal with and made the process painless. I would definitely recommend. Went in to look, left with a new car. They were very easy to deal with and made the process painless. I would definitely recommend. More

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Excellent experience- Again Mohammed was very knowledgeable and patient with me during my car buying process. He was efficient and easy to work with. Dustin was also helpful and Mohammed was very knowledgeable and patient with me during my car buying process. He was efficient and easy to work with. Dustin was also helpful and well versed on the product line. Cory was easy to work with to finalize everything. This is my 3rd purchase here and I will continue to purchase and maintenance my vehicles at Ed Martin. More

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Mohamad said it would be fair, fast & friendly & it was Mohamad said it would be fair & fast when we first met & I was skeptical. He was right & I will be back for my next car. Mohamad said it would be fair & fast when we first met & I was skeptical. He was right & I will be back for my next car. More

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Great service and deal! Mohamed was really good in helping us get out new car. Negotiation was also pretty good. Great customer service and product! We recommend both Mohamed Mohamed was really good in helping us get out new car. Negotiation was also pretty good. Great customer service and product! We recommend both Mohamed and Toyota. More

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