Mohamed Awad | Page 69

Pleasant Professional Experience Its great to receive accurate information and hospitable service without the frequent hyperbole one often finds when shopping for a car. It took a cou Its great to receive accurate information and hospitable service without the frequent hyperbole one often finds when shopping for a car. It took a couple days for me to decide on just what I wanted to buy and Mohamed provided all information and follow-up needed to make a purchase with flexible availability that was timely but not pushy and very pleasant communication that reflected he was hearing what I wanted in a car. When friends or family ask, I will be telling them that if you are looking for a Toyota in central Indiana, Mohamed Awad will provide a professional, expedient, and even fun experience in finding the car that fits what you have in mind. More

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Excellent and courteous customer experience. The customer experience at Ed Martin Toyota was second to none. When I first contacted them and told them what I was looking for they listened to what The customer experience at Ed Martin Toyota was second to none. When I first contacted them and told them what I was looking for they listened to what I wanted and provided just that. I never felt pressured to purchase something I wasn’t comfortable with and they basically took care of me from start to finish. Will definitely look to Ed Martin Toyota first whenever it’s time to buy the next car. More

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Great service Great seller and great service . The best in the world. The service that I did The expected. A lot of kindness and care. I would advise anyone to d Great seller and great service . The best in the world. The service that I did The expected. A lot of kindness and care. I would advise anyone to deal with him. I am very thankful for a great time that I did have. More

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Very good experience Mohamed was our sales person and he was very understanding on our car needs and never pushed us to see other cars. We knew what we were looking for an Mohamed was our sales person and he was very understanding on our car needs and never pushed us to see other cars. We knew what we were looking for and he made the process easy for us. We had some noise problems with the car and he took care of it as soon as possible. Highly recommend him for anybody wanting to buy a car at Ed Martin. More

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Great customer service! Mohamed could not have been more helpful or knowledgeable. He went above and beyond to make sure I got the car I wanted and that everything went smoot Mohamed could not have been more helpful or knowledgeable. He went above and beyond to make sure I got the car I wanted and that everything went smoothly with the transaction. I would definitely recommend his sales services to anyone! More

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Mohamed - Great Salesperson Mohamed was a great guy to work with. Since my wife and I are deaf, Mohamed had patience writing notes with us and helped search for several possibil Mohamed was a great guy to work with. Since my wife and I are deaf, Mohamed had patience writing notes with us and helped search for several possibilities until we found a car of our liking. I strongly recommend you to ask for Mohamed - he was a multitasker, meeting needs of a few customers at the same time. More

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Relationship Building from the start The sales staff, particularly Mohamed, began by listening and made recommendations based upon what my wife and I said and not what someone else wanted The sales staff, particularly Mohamed, began by listening and made recommendations based upon what my wife and I said and not what someone else wanted to move off the lot. Very low pressure and always attentive. Because of the number of vehicles at the dealership, it was easy for the sales staff to find exactly what I wanted to test drive. Funny, but while I was waiting for the car I was going to test to be pulled around, I found a car I was suddenly interested in. I had told the dealer I was not interested in looking at the Hybrid vehicles but I thought I would give it a try. I ended up buying that hybrid. Very responsive to my requests. The Finance lady had the coolest tool for the paperwork. She put no pressure on me or upsell me on unneeded items. More

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No pressure sales & Friendly Had a great experience. Needed to buy a truck on short timeline and they made it happen. Let us drive it home for the afternoon which was nice. Friend Had a great experience. Needed to buy a truck on short timeline and they made it happen. Let us drive it home for the afternoon which was nice. Friendly and helpful. More

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Satisfied Mohomad was wonderful.....he was very attentive. Honest and engaged throughout the entire purchasing process and after. Cory was very detailed and exp Mohomad was wonderful.....he was very attentive. Honest and engaged throughout the entire purchasing process and after. Cory was very detailed and explained the finances and what was covered very well. They both exceeded my expectations with the service provided. My only issue was the price. based on some of the conditions of the car there should have been some things considered but overall My family is satisfied with our purchase. More

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Great Experience My husband and I went to Toyota looking for an SUV and Mohamed was so helpful from the very beginning. Mohamed and Cory were both very helpful and pa My husband and I went to Toyota looking for an SUV and Mohamed was so helpful from the very beginning. Mohamed and Cory were both very helpful and patient in working out a deal that both my husband and I felt comfortable with. The team went through all the different options of buying a new car with us very thoroughly, which was great as we are first time buyers. We also really appreciate that Mohamed has checked in with us to make sure everything is going well! More

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