Mohammad Omar | Page 2

I suggest this dealership to anyone! Very nice experience! Thank you Mohammad for your help! Very nice experience! Thank you Mohammad for your help! More

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Honest and Factual review: We visited this dealership in November 2023 and unfortunately had a horrible experience. We confirmed the sale price of the car at least twice with the sales associate: once b in November 2023 and unfortunately had a horrible experience. We confirmed the sale price of the car at least twice with the sales associate: once before the appointment, and once while we were there when we were doing the test drive. It was the price posted online. When we sat down and he brought the sales sheet, the price of the car was $1000 higher. We asked why. We were told because we had a great 800+ credit score. We were told that we were being punished for having a great credit score. We were also told that the sale price posted online was for people with bad credit. We were simply amazed, we couldn’t believe it. The sales associate even said that this was disclosed on their website. I read everything in the fine print and found no such language. We were so disappointed, to say the least, so we jumped off the seats and left. I reported my honest feedback to the management. People are tired of sales agents who lie into your face and try to manipulate you. We were simply disgusted. And I was a returning customer! No loyalty, no transparency, no appreciation. More

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Let me start off by saying we live in San Diego CA. and while we were somewhat hesitant to drive over 300 miles each way to buy a pre owned car, I feel our decision was a good decision because of the g and while we were somewhat hesitant to drive over 300 miles each way to buy a pre owned car, I feel our decision was a good decision because of the great customer service we received from everyone we encountered. Everyone was super nice, professional and friendly... and everyone from the beginning of our experience to the end was absolutely wonderful. The employees we encountered during our experience were Karen..... Anthony... Big Mike.... Chris.... Momar... All these folks are super cool, knowledgeable and easy to talk to.... was the drive and the experience worth it... Absolutely... We love our car we purchased and are planning on buying another car from these guys as soon as we get a few months under our belt with this car.... thank you guys.....we look forward to doing business with everyone again in the near future. More

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Mohammad Omar was a great sales representative to work with. He made the experience fast and easy. With some negotiation on both sides, we were able to make a deal. Mohammad was polite and very helpful in with. He made the experience fast and easy. With some negotiation on both sides, we were able to make a deal. Mohammad was polite and very helpful in finding what we wanted. We love our new vehicle. The whole experience was great. We also enjoyed working with Chris Shelton in the finance department. He is so friendly and just makes the experience a comfortable one. Our whole experience was great from start to finish. Would definitely go back there to purchase another vehicle in the future. Thank you! It was great working with such friendly people who truly care about a buyers/purchasers experience. More

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Mohammad was amazing to work with. Very fast and efficient. Knew all the answers to my questions. Very fast and efficient. Knew all the answers to my questions. More

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Smooth experience in buying one of the last Chrysler 300 Hemis. Great interaction and support from Mohammad. Hemis. Great interaction and support from Mohammad. More

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Great dealership! ! I arrived at Courtesy already knowing that I was going to buy a car they had on their lot. I was greeted by Mohammad and due to the type of car ! I arrived at Courtesy already knowing that I was going to buy a car they had on their lot. I was greeted by Mohammad and due to the type of car I was buying, handed off to Bear. Both were fantastic. Bear got my wife and I to John in Finance and the purchase was completed seamlessly. The most amazing part came afterward. My new car had some issues that needed to be addressed in service. Bear went out of his way to help me and ensure that I was taken care of. Even after the sale, Bear stayed with me. Very cool! In service, Marvin worked with others to get our issues resolved. He was patient, understanding, and always polite. My wife and I live a hour away, but will use Courtesy for all of our service, parts, and new car needs in the future. More

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unorganized dealer and lack of communication. Also, their inventory is bland, they have a small selection. Also, their inventory is bland, they have a small selection. More

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Awful - once you sign and drive off they do not want to hear from you - they forced us to take Lojack ($600) because it was "already installed" one month later the device stopped reporting - no way to kno hear from you - they forced us to take Lojack ($600) because it was "already installed" one month later the device stopped reporting - no way to know that unless you actually go on their app and check - so 10 months later I figure it out and ask A will they fix it and B will they credit me for the time it wasn't working - NO on both requests. the guy that reached out was nice and understanding while he said no LOL More

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Matt Brown was awesome, took care of all my needs wants and desires. He went the extra mile to make sure my car was clean and done right the first time. and desires. He went the extra mile to make sure my car was clean and done right the first time. More

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