Mohammad Suliman | Page 10

Great overall Experience and customer service For years my dream car has been the BMW 760li. I drove a 2007 for about 2 months on a really extended test drive, and opted not to buy it due to some For years my dream car has been the BMW 760li. I drove a 2007 for about 2 months on a really extended test drive, and opted not to buy it due to some mechanical issues, however after experiencing the vehicle, I knew I had found true love. I recently found a black 2010 760li, in great shape (interior and exterior) with no major mechanical issues, at Ed Napleton's Honda dealership. With my Range Rover down with a busted tranny, I had been renting a 2017 Dodge Charger, nice car but not what I'm used to. I initially intentionally went to the dealership while closed to get a closer look at the vehicle. The next day I called to set up an appointment to test drive the car. When I arrived at the dealership I was introduced to DeMarco and was told he would be helping me throughout the process. DeMarco is a great salesman. He is professional, courteous, patient, and geniune. When buying a used car there are always questions and concerns, DeMarco was very attentive and responsive to my questions on the vehicle's features and mechanical wear. He was also instrumental in making the final deal happen, that ultimately led to my purchasing the vehicle. I would definitely recommend DeMarco to anyone looking to purchase a vehicle at Ed Napleton Honda. I would definitely work with him again if the opportunity presents itself. More

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Great Mohammad was great! He had excellent customer service skills! I would definitely recommend him to friends and family! I had a good experience st this Mohammad was great! He had excellent customer service skills! I would definitely recommend him to friends and family! I had a good experience st this dealership. More

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Once Again A Great Experience At Napleton River Oaks Honda My husband and I have had the pleasure of purchasing several cars from this dealership. We met with salesman Mohamad Suleiman ("Moody"). I must say My husband and I have had the pleasure of purchasing several cars from this dealership. We met with salesman Mohamad Suleiman ("Moody"). I must say that he is very knowledgeable and efficient in processing the car buying experience. Frank Odeh the manager always makes us feel welcomed and checks to make sure that we are having a smooth transition during the process. All the staff there work as a team and are very professional. More

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Tony and Moody take care of customers like they are family I came to Napleton Honda in River Oaks on a whim because I found the car of my dreams online. When I arrived, I knew I loved the car, but I thought it I came to Napleton Honda in River Oaks on a whim because I found the car of my dreams online. When I arrived, I knew I loved the car, but I thought it was a pipe dream. The car was a 2014 Lexus IS 250 with only 34,000 miles on it, and I knew I was an unexperienced buyer looking at a champagne vehicle on a beer budget. But Moody and Tony made it happen. Tony buys vehicles at the lowest possible rate online to pass the best discount available to customers. I had researched the Lexus IS 250 extensively, and I knew that the one I wanted was under market price. Because of his approach to buying and selling cars, I knew that Tony did not gauge on the cost of the car. But even still, Moody and Tony worked with me extensively to make the car affordable for me. Moody and Tony knew that I was an inexperienced car buyer (and a nervous wreck when committing to anything), but they did not take advantage of the situation. They made sure I was comfortable will all aspects of car ownership, from maintenance to monthly payments, and they really made me feel like I was part of the Ed Napleton family. They were incredibly patient with my indecisive nerves, and I ultimately walked away with a great car at a great price. Although I hope that I'm driving this car forever, I hope to be a returning customer in the future. I absolutely recommend Napleton Honda of River Oaks to anyone looking for a new or used car. You will not be disappointed here. More

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Happy Mohamed Suleiman of Napleton River Oaks Honda was awesome to deal with! Great dealership! Highly recommend got a good deal from Mohamed Suleiman Napl Mohamed Suleiman of Napleton River Oaks Honda was awesome to deal with! Great dealership! Highly recommend got a good deal from Mohamed Suleiman Napleton River Oaks Honda More

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Trade In Good service, friendly people, professional staff and standards, clean show room, and a very convenient waiting area with an excellent choice of fine Good service, friendly people, professional staff and standards, clean show room, and a very convenient waiting area with an excellent choice of fine coffee. I would recommend this place to others. More

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Great experience buying a new car My past experience buying a car from a dealership is not what I would call positive. The salespeople I have encountered in the past would typically gi My past experience buying a car from a dealership is not what I would call positive. The salespeople I have encountered in the past would typically give the "hard sell" which created an uncomfortable experience. It was completely different at this Honda dealership. Our salesperson, "Moody" Sulman, was friendly, helpful and a pleasure to do business with. No hard sell, just a very knowledgeable salesman who answered all of our questions and helped guide us through the whole process. In addition, of the five Honda dealerships I received quotes from, Napleton Honda in Lansing gave me the best deal of all. I would wholeheartedly recommend this dealership to anyone interested in a Honda vehicle and would further recommend that you ask for "Moody" if you want a superior buying experience. More

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Best experience I am so happy that I met Moody today at Napelton Honda!!! He sold me a brand new 2016 Honda CRV that I absolutely love!!! Moody made my car buying exp I am so happy that I met Moody today at Napelton Honda!!! He sold me a brand new 2016 Honda CRV that I absolutely love!!! Moody made my car buying experience one of the best that I have had in my life and I really was discouraged about buying a car because of past experiences, but Moody changed my entire attitude about purchasing a new car and he turned my discouragement to encouragement. If anyone is looking to buy a new car without all the stress, well choose Moody at Napelton Honda because he is the BEST!!!!! More

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Avoid this place or proceed with caution!! I wish I would have checked Yelp first. I walked into Napleton River Oaks Honda just for a test drive and proceeded to let them pressure me into a sal I wish I would have checked Yelp first. I walked into Napleton River Oaks Honda just for a test drive and proceeded to let them pressure me into a sale that lasted from 6:30pm to 11:30pm. I made the mistake of going alone and after a long day at work. I've only ever purchased one vehicle (used) so I didn't have much experience with the process of buying new. They hadn't secured a bank for my auto loan prior to allowing me to leave with the vehicle and, after going over the paperwork (that I shouldn't have signed, at least before negotiating), I see that I got taken advantage of. I have a 780 credit score, but I agreed to 84 months of financing at 4.25% I'm an idiot, but more importantly they ran me down and exhausted me. They made me feel like I was getting a deal and that they were on my side. WRONG!!! On TOP of that, I "purchased" a cargo cover accessory that didn't come with the vehicle. Three days later, I received a call saying that my order wasn't processed and wasn't built into my financing, so I could spend $150 separately to purchase it. Unbelievable. I will never do any (more) business or maintenance here after reading over everything I received and signed. I guess you live and you learn. I will say that they contacted me via phone call in regards to a comment I made while dropping off my down payment, but I did not call them back because I just never want to deal with them again. Also, it's been a week and they still have not processed or titled my car for me to plate it. More

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