It’s very professional and comfortable to buy a vehicle
from this dealer this is my 3rd vehicles I bought from this dealer
from this dealer this is my 3rd vehicles I bought from this dealer
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by Chhoeun01
Jun 02, 2025 -
Koons Tysons Toyota responded
Thank you for your continued trust in Koons Tysons Toyota! We're delighted to hear that each experience has been professional and comfortable. Enjoy your new vehicle!
Several issues with this establishment since I have
purchased my vehicle. Shortly after getting the vehicle, there was a leak in the roof with no mention of this issue and wanted to charge me 300 dolla
purchased my vehicle. Shortly after getting the vehicle, there was a leak in the roof with no mention of this issue and wanted to charge me 300 dollars just to check and see what the issue is. Now, I have issues with getting oil changes from this establishment. My payment for the vehicle includes oil changes. However, when I schedule the appointment it takes 3- 4 hours to complete. Or, currently, I am being told that I will be reached out to in regards to scheduling and 3 times I was not reached out to. I have a very busy schedule, which makes availability tough when rescheduling. Desperate need of an oil change, that I pay for in my plan, that is not being satisfied. Strongly recommending doing the research before deciding on making a deal with the dealership.
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by nschifano62494
Service Price Transparency
May 07, 2025 -
Koons Tysons Toyota responded
I'm sorry to hear about the challenges you've faced with your vehicle and service appointments. I have been unable to reach you directly as the number we have on file currently states the subscriber is not in service. I believe we might have a previous contact number for you. Would you please give me a call directly so we can coordinate an appointment for your Nissan? I apologize for the extended wait time, but we have to order the filter for your vehicle, and that is what I expect caused the delays. However, I have already placed an order for the filter, so we have it available for you tomorrow if you are available. Please reach out at your earliest convenience so we can address this situation promptly and ensure you receive the oil change without further delay. Thank you, Krystle Uriona - Customer Relations Manager - krystle.uriona@koons.com - 703.790.5920 ext 23191
Michael was very friendly and helpful he went above and
beyond. He was very professional and honest he explained everything with professionalism and made it very easy for us to buy the car , we had a great
beyond. He was very professional and honest he explained everything with professionalism and made it very easy for us to buy the car , we had a great experience at the dealership.
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by Carlos orellana
Mar 20, 2025 -
Koons Tysons Toyota responded
Carlos, we're delighted to hear that Michael provided such a professional and helpful experience at Koons Tysons Toyota. Thank you for sharing your positive feedback! Enjoy your new car!
It was great.
All my expectations are fixed. I recommend koons for people. Thank you.
All my expectations are fixed. I recommend koons for people. Thank you.
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by Kathe5001
Jan 13, 2025 -
Koons Tysons Toyota responded
Your feedback is much appreciated! Thank you for supporting Koons Tysons Toyota.
They honor their word.
Everyone was very friendly. Best prices in cars. They have a lot of options.
Everyone was very friendly. Best prices in cars. They have a lot of options.
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by Anna Gomez
Dec 09, 2024 -
Koons Tysons Toyota responded
Thank you for choosing Koons Tysons Toyota, we appreciate your positive feedback!
I have been taking my 2010 RAV4 to this Tysons Corner VA
Toyota Service Center for years. The staff is alway helpful and knowledgeable & the mechanics are very reliable. David was big help the last time I n
Toyota Service Center for years. The staff is alway helpful and knowledgeable & the mechanics are very reliable. David was big help the last time I needed work done.
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by hgordonsart
Service Price Transparency
Aug 14, 2024 -
Koons Tysons Toyota responded
Thank you for your continued trust in Koons Tysons Toyota! We're glad to hear that our staff and mechanics have consistently provided reliable service, and we'll be sure to pass along the praise to David. Safe driving!
I purchased two vehicles in the last year and the service
was excellent both times.. Mohammed the sales rep was wonderful.
was excellent both times.. Mohammed the sales rep was wonderful.
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by Gthomas1224
Jul 29, 2024 -
Koons Tysons Toyota responded
Thank you for choosing Koons Tysons Toyota twice in the past year! We're delighted to hear that Mohammed provided excellent service both times. Enjoy your vehicles and see you next time!
He cheats the customers.
Giving wrong information about the cars to make them buy it.
Giving wrong information about the cars to make them buy it.
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by zumrud_farhadova
Jul 24, 2024 -
Koons Tysons Toyota responded
We run our business with transparency, so I'm concerned that you were left with a negative impression. If you're willing, I would like to learn more about what transpired here so that I can properly address any issues. Please get in touch with me at your earliest convenience, as I am unable to find your information with the username provided on the review.
Thank you,
Krystle Uriona - Customer Relations Manager - krystle.uriona@koons.com
Mo was awesome and super easy to deal with .
Overall it was a very easy experience.
Overall it was a very easy experience.
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by Neilter
Apr 05, 2024 -
Koons Tysons Toyota responded
It's great to know that Mo was able to provide you with an easy and positive experience with us at Koons Tysons Toyota! Thank you for taking the time to leave a review. We are here for anything else you might need down the road!
The dealer service professional welcomed me and took care
of my car without delay. The waiting room is large and comfortable
of my car without delay. The waiting room is large and comfortable
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by omar_altalib
Service Price Transparency
Sep 11, 2023 -
Koons Tysons Toyota responded
We're glad to know you had a comfortable and efficient experience at Koons Tysons Toyota. Thanks for the positive feedback, we appreciate it!