Mohammed Khan

Prior to purchasing the vehicle, I test drove the car and advise the salesmen that the car pulled to the right, feels like the vehicle needs a wheel alignment. He looked me dead in my eyes and said 'we will advise the salesmen that the car pulled to the right, feels like the vehicle needs a wheel alignment. He looked me dead in my eyes and said 'we will take care of that don't worry about it' After the deal was completed and my 15k check processed he stated that' we can't cover that because our mechanics would charge per hour fixing that problem....I felt betrayed, I felt that he purposely did not bring up my concern about the vehicle pulling again and when I ask when can I bring the car back for a wheel alignment he stated 'that was not apart of the deal' I would not recommend this place. But shame on me for trusting his word. More

by VLATHAM0219 Verified Customer Verified Customer

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I was deciding between two cars and they helped me fit the one I wanted most to my budget! I do wish they had explained more about the car to me but I've been using the manual. the one I wanted most to my budget! I do wish they had explained more about the car to me but I've been using the manual. More

by THE6WINDS Verified Customer Verified Customer

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Very smooth transaction everything went as expected. Sales team went above and beyond to make sure we were satisfied Sales team went above and beyond to make sure we were satisfied More

by TDURNAS71 Verified Customer Verified Customer

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We had a very nice and smooth experience trying the car, negotiating the deal and getting the paperwork done. And satisfied with the price. would very much recommend this dealer. negotiating the deal and getting the paperwork done. And satisfied with the price. would very much recommend this dealer. More

by STEVENMTOTH Verified Customer Verified Customer

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We have questions about the amount financed. We have contacted the dealership by both phone and email and received no return response. We have contacted the dealership by both phone and email and received no return response. More

by ERYX.PETERSI Verified Customer Verified Customer

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Friendly service from the moment I walked in the door. Very helpful and knowledgeable. Clean environment Very helpful and knowledgeable. Clean environment More

by BONCAR61 Verified Customer Verified Customer

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Excellent service and a great staff ! ! They made sure all the paperwork was completed and explained the same day. I will highly recommend Volkswagen of Orland Park!! ! They made sure all the paperwork was completed and explained the same day. I will highly recommend Volkswagen of Orland Park!! More

by Carolynjclark245@gmail.com Verified Customer Verified Customer

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Excellent customer service and service team was extremely friendly. I had a great experience at the dealer friendly. I had a great experience at the dealer More

by COLLIS4012 Verified Customer Verified Customer

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Always very efficient, Always very kind and respectful. Always answer every question with knowledge.and wisdom. Always answer every question with knowledge.and wisdom. More

by CARCADAN42 Verified Customer Verified Customer

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The customer service was super. The staff was very polite & helpful . They also greeted me with such pleasant smiles The staff was very polite & helpful . They also greeted me with such pleasant smiles More

by GILMORETANYA94 Verified Customer Verified Customer

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