Mohd Sammur

Customer service was great from start to finish thanks to Mohd Sammur. We’ll be back! Mohd Sammur. We’ll be back! More

by Ghalamilla Verified Customer Verified Customer

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Endless amount of time doing paperwork that could be done more efficiently. Next time I would drive back again to Stevens Creek and listen to a podcast rather than sit for hour as well individual pieces of p more efficiently. Next time I would drive back again to Stevens Creek and listen to a podcast rather than sit for hour as well individual pieces of paper we put through copiers, and then I had to sign it the person I was terrific, however finishing on a Saturday night at 7:30 was never an option. I would have entertained. No one ever let me know. It might take three hours of paperwork. I like the people that did not like your system the offerings were awful, including one tray that only had potato chip , one bag only unit. Nothing for health, conscious vegetarian, or as a physician health conscious eaters. As Stevens Creek they had a screen that I signed through and the paperwork just came easily screen after screen I didn’t have to watch the person get up and down 15 to 20×10 little different pieces of paper into copiers , I enjoyed being with the individuals, but it took more than four hours to sign papers. There didn’t seem to be anybody else there late Saturday afternoon to help with customer conveniences such as fluids or snacks or anything else. For a company that sells 300 cars a month it seem bare-bones . More

by garypbarth Verified Customer Verified Customer

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Everyone worked together to get me into my new Audi Q5. Even when it didn’t look like it was going to work, they kept trying to make it happen. Eternally grateful for them! Even when it didn’t look like it was going to work, they kept trying to make it happen. Eternally grateful for them! More

by caseygsmith9 Verified Customer Verified Customer

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Very professional. Great work on my Audi q7. One complaint. They had the car for two days. It is very inconvenient to do this and I believe it is to maximize their prod Great work on my Audi q7. One complaint. They had the car for two days. It is very inconvenient to do this and I believe it is to maximize their productivity in exchange for customer satisfaction and convenience. . On previous services I was given a loaner car. Now I have to rent one. Not happy about this change. More

by JASORRN Verified Customer Verified Customer

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I had an excellent experience buying a car from Audi Marin. Shah, Mo, Josh and team were all very attentive, efficient, and professional - I’d definitely go back for my next one! Marin. Shah, Mo, Josh and team were all very attentive, efficient, and professional - I’d definitely go back for my next one! More

by jasonoverman Verified Customer Verified Customer

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Amy was fantastic! Audi Marin is Fantastic! Audi on Demand was Fantastic! The 45 minutes it took to clear the check engine light after I picked up my car was Fantastic! Audi Marin is Fantastic! Audi on Demand was Fantastic! The 45 minutes it took to clear the check engine light after I picked up my car was Fantastic! Your tactics in guilting me into telling you how good you do your job are Fantastic! For an even more Fantastic review, consider offering financial incentives (so many dollars for each positive word included in the review). To be really Fantastic - you should drop these stupid reviews entirely. Unless they let you know otherwise, you can assume you did your job as expected and your customers are satisfied - rave reviews or not. More

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