Moni Ruzzaman

The best car buying experience I ever had. The staff was patient, cooperative and knowledgeable. The salesman "Moni' was exceptional and also "Paula," the sales manager. The dealership is luck The staff was patient, cooperative and knowledgeable. The salesman "Moni' was exceptional and also "Paula," the sales manager. The dealership is lucky to have these individuals who know how to treat customers. I would refer anyone to buy a car from Empire Cadillac of Long Island City. More

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Good service only from my salesperson Moni, everybody else was pushy and misleading. The finance person Will Alicea, misrepresents everything and later when you call to ask clarification, no answer or no else was pushy and misleading. The finance person Will Alicea, misrepresents everything and later when you call to ask clarification, no answer or no follow through with what he offered to remediate issues. He told me that he sent my cancellation for a RoadVantage service that he misrepresented, a month passed, when I called the service company to find out about my refund, they never received cancellation from the dealer. Nobody takes or returns your calls to even answer a simple question, including management, I sent the manager an email, she never responded or called me. I may have to take them to court. I would not recommend this dealer to anybody, worst car buying experience ever. More

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Moni Ruzzaman the best sales person there. Took care of me really well thank you!!! Took care of me really well thank you!!! More

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I had a great experience with Jesus Rosa at Empire Cadillac. Jesus is very knowledgeable and made my recent purchase experience easy. He went above and beyond to find me the right Cadillac with all th Cadillac. Jesus is very knowledgeable and made my recent purchase experience easy. He went above and beyond to find me the right Cadillac with all the features that I needed. Thank you Jesus! More

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