Monica Borja
Monica Borja at Town & Country Jeep Chrysler Dodge Ram

Monica Borja | Page 5

Finance Manager

Town & Country Jeep Chrysler Dodge Ram

3156 Hempstead Turnpike
Levittown, NY 11756

Contact Me
4.7
146 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

Mandarin Mandarin

4.7

146 Reviews

Write a Review

146 Reviews of Monica Borja

June 04, 2024

Dealership Rating
Employee Rating

After shopping around to other dealerships Town and Country gave me the best deal on my Jeep Grand Cherokee. Tom Conran was very nice and never pressured me into anything. Great buying experience! More

by OBIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Conran

Jun 07, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for choosing Town & Country Jeep Chrysler for your Jeep Grand Cherokee purchase! We're thrilled to hear that Tom provided you with a great buying experience and that you found the best deal with us. We always aim to make our customers feel comfortable and provide a pressure-free environment. Enjoy your new vehicle, and feel free to visit us again in the future! Sincerely, Town & Country Jeep Chrysler Management Team

May 22, 2024

Dealership Rating
Employee Rating

Tom was very helpful and knowledgeable. He answered all our questions. Je walk us through all the process with patience and outstanding customer service. It was a pleasure working with him More

by Mentinako
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Perez, Casey Waller , Tom Conran, Erin Ehrling, Mario Licciardello

May 23, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for your kind words and 5-star review! We are thrilled to hear about the exceptional customer service you received from Tom. We take pride in providing knowledgeable and helpful service to all our customers. We look forward to seeing you again at Town & Country Jeep Chrysler! Sincerely, Town & Country Jeep Chrysler Management Team

May 18, 2024

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Employee Rating

Tom was great and professional, communicates well and answered all my questions. The staff and follow up was great More

by Melissa c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Conran, Mario Licciardello

May 22, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you, Melissa, for the positive review of your experience with Town & Country Jeep Chrysler! We are thrilled to hear that Tom provided you with great and professional service. We take pride in effective communication and ensuring all questions are answered. Our team is dedicated to excellent follow-up care. We look forward to seeing you again in the future! Sincerely, Town & Country Jeep Chrysler Management Team

May 15, 2024

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Employee Rating

The sales girl was excellent. The service was excellent. It is very nice dealership to deal with the car is very clean and it was an excellent condition and the car rides beautifu More

by mikeT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julia Jon, Mario Licciardello

May 17, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you, Mike, for your fantastic review of Town & Country Jeep Chrysler! We are thrilled to hear that you had an excellent experience with our sales team and that you are enjoying your clean car in excellent condition. We appreciate your kind words and are delighted that you have no complaints. If you ever need anything in the future, please don't hesitate to reach out. Safe travels! Sincerely, Town & Country Jeep Chrysler Management Team

April 24, 2024

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Employee Rating

Town and Country Jeep provided the worst customer service experience from service to sales. I have been a loyal customer of Town and Country for years. Problems began when the service manager Jim had been bi More

by danielM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Perez , Julia Jon

Apr 26, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Hi Daniel. We are very sorry to hear that you had a bad experience. We are still doing our best to clear the service issue with the vehicle you wanted to purchase, but we understand if you could no longer wait. We are unable to sell a vehicle if the emissions inspection does not pass. We can let you know if it clears in case you are still looking for a vehicle. Thank you!

April 24, 2024

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Employee Rating

Jesse C was the absolute best. He gave the best experience while buying a vehicle. He made me feel confident with my buying experience. He was patient and took all the time I neede More

by Jacquesmylove2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Ciraolo

Apr 29, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Congratulations on your new vehicle, Jacques. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jesse was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Town & Country Jeep Chrysler Management Team

April 19, 2024

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Employee Rating

We love the car. Was not happy with the loan officer she was obnoxious and was trying some scams. I would be weary of them. More

by Anne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Julia Jon

Apr 24, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for your feedback, Anne. We are pleased to hear you love your new car Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss your experience in greater depth. We hope to hear from you soon. Sincerely, Town & Country Jeep Chrysler Management Team

April 15, 2024

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Employee Rating

I never had a problem with this deal ship always nice and respectful to me they sit you down and help you decide what you need and want More

by cng63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Conran

Apr 18, 2024

Town & Country Jeep Chrysler Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Town & Country Jeep Chrysler Management Team

April 10, 2024

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Employee Rating

Jesse is an excellent salesman, very knowledgeable on what he is doing I definitely recommend to anyone to come to him for any questions or concerns More

by Nestor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Ciraolo

Apr 15, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Nestor, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jesse does for Town & Country Jeep Chrysler and our customers. Hope to see you again soon! Sincerely, Town & Country Jeep Chrysler Management Team

April 10, 2024

Dealership Rating
Employee Rating

Jesse C at Town and Country made my car buying experience a great one. He answered all the questions i had and made me feel completely comfortable. He made sure I didn’t spend any time longer than I had to. More

by teury.castro123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Ciraolo

Apr 15, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Teury, thank you for writing this amazing review for our team! At Town & Country Jeep Chrysler, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Town & Country Jeep Chrysler Management Team

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