371 Reviews
Write a ReviewDealership Experience
5 yrs, 5 mos
Industry Experience
5 yrs, 5 mos
Languages Spoken
English
Spanish
371 Reviews of Monica Moreno-Davila
June 21, 2024
Truck has only 5000 + miles - stopped running in middle of lane - very dangerous! Now hesitate to drive vehicle. Would like a replacement. Only reason I do not ask for some type of compensation is that ser of lane - very dangerous! Now hesitate to drive vehicle. Would like a replacement. Only reason I do not ask for some type of compensation is that service personnel did their job - 6 days! More
June 20, 2024
The service I received at Seguin Chevrolet was very attentive. They discovered an unrepairable hole in my tire and worked with my warranty company to get me back on the road quickly. I am very impresse attentive. They discovered an unrepairable hole in my tire and worked with my warranty company to get me back on the road quickly. I am very impressed with their service and with the service Monica provided to me More
June 19, 2024
The entire staff was incredible and friendly! !! Quick negotiations, and good business for both parties! I love my Trail Boss Colorado! !! Quick negotiations, and good business for both parties! I love my Trail Boss Colorado! More
Other Employees Tagged: Brian Lopez, Jose Ramirez , Ivan Perez, Beca Ramirez Godoy, Jonathan Rosario
June 18, 2024
They focused only on sale. No explanation of features after sale. The salesperson told us the other person was going to show us how to get signed into the app and show us featu No explanation of features after sale. The salesperson told us the other person was going to show us how to get signed into the app and show us features. That didn't happen. Other salesman gave me key and said if there was questions call. Steps ordered and no longer needed but couldn't return because their bank wasn't used. Went to pick up and let them know day before and waited about an hour for the side steps. They were good in leading up to getting vehicle and helped in pricing but after that, I've had better experiences in San Antonio and Illinois. More
Other Employees Tagged: Beca Ramirez Godoy
June 18, 2024
The only issue I really had was that appointments were so overbooked a 30 minute oil change turned into almost 4 hours. That is far beyond what I would consider a acceptable wait. overbooked a 30 minute oil change turned into almost 4 hours. That is far beyond what I would consider a acceptable wait. More
June 12, 2024
I had listed to have my transmission checked while I was there to get my oil changed. Well you were TOO busy to do my transmission check and told me to schedule it again!!!!! That is horse xxxx. You did my there to get my oil changed. Well you were TOO busy to do my transmission check and told me to schedule it again!!!!! That is horse xxxx. You did my oil change and rotated my tires, great. The item that is in WARRANTY YOU DIDNT BOTHER WITH. More
Other Employees Tagged: It was a guy that helped me or rather did not HELP
June 10, 2024
Very hard to get a hold of anyone in the service department. Never received an update on my vehicle and I always had to call in to get one. department. Never received an update on my vehicle and I always had to call in to get one. More
Other Employees Tagged: Amber Garcia
June 08, 2024
Service at the desk was the worst. No one talked to you it was like I was a ghost. From now one the only one I will deal with is Tyson He is the only one that helps you and let’s you No one talked to you it was like I was a ghost. From now one the only one I will deal with is Tyson He is the only one that helps you and let’s you know what is going on. The other ones need to learn how to communicate and not eat at the service desk Very bad service. Tell Tyson to teach a class on how to treat customers. More
Other Employees Tagged: Beca Ramirez Godoy, Tyson
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