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Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila | Page 3

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.2
144 Reviews
4.2

144 Reviews

Write a Review

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

144 Reviews of Monica Moreno-Davila

May 18, 2024

Dealership Rating
Employee Rating

Great Service, and staff , I appreciate your support and business.Thanks My next Chevy will come from Seguin Chevrolet. More

by ROLAND.RENDON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy , Ms. Carrasco

Helpful
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May 20, 2024

Seguin Chevrolet responded

Dear ROLAND.RENDON19, Thank you for your review! We're happy you had a great experience with our service and staff. We truly appreciate your support and business. We look forward to assisting you with your next Chevy purchase! Sincerely, Jeremy Sims General Manager

May 20, 2024

Seguin Chevrolet responded

Hi ROLAND.RENDON19, Thank you for your kind words! We're dedicated to providing top-notch service. Sincerely, Jeremy Sims, General Manager

May 17, 2024

Dealership Rating
Employee Rating

Best service I have ever had. I will recommend to everyone. Thank you so much. More

by JESSEWOMACK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Helpful
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May 20, 2024

Seguin Chevrolet responded

Dear JESSEWOMACK3, Thanks for your fantastic review! We are glad that you had the best service experience with us. Your recommendation means a lot, and we truly appreciate your kind words. If there is anything else we can assist you with, please don’t hesitate to reach out. Thank you once again! Sincerely, Gary Stehle Service Director

May 20, 2024

Seguin Chevrolet responded

Hi JESSEWOMACK3, We appreciate your positive review! It inspires us to continue delivering exceptional service. Sincerely, Jeremy Sims, General Manager

May 17, 2024

Dealership Rating
Employee Rating

The people that work here are always very friendly . The know me by name and greet me as soon as I walk in the door. More

by JMASORIANO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 20, 2024

Seguin Chevrolet responded

Hey JMASORIANO75, Thanks for your fantastic review! We're glad our team always provides you with a friendly and personalized experience. Your recognition means a lot to us. If there's anything else we can do for you, please let us know. We look forward to seeing you again soon! Sincerely, Jeremy Sims General Manager

May 20, 2024

Seguin Chevrolet responded

Hi JMASORIANO75, Thank you for your kind words! We're committed to providing top-notch service Sincerely, Jeremy Sims, General Manager

May 17, 2024

Dealership Rating
Employee Rating

I was quoted a price of $239 and at pick up was charged $416. Terrible service. More

by jenniferlaymon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
May 20, 2024

Seguin Chevrolet responded

Dear jenniferlaymon, We sincerely apologize for the confusion regarding the pricing discrepancy. This does not reflect the level of service we aim to provide. Please reach out to me directly at (830) 303-4381 ext. 2035 so we can discuss this matter and work towards a resolution. Best regards, Gary Stehle Service Director

May 16, 2024

Dealership Rating
Employee Rating

Service was excellent, but music was playing too loud, and customers could not make phone calls because they could not hear. More

by JMTHAXTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 17, 2024

Seguin Chevrolet responded

Hi JMTHAXTON, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Jeremy Sims, General Manager

May 13, 2024

Dealership Rating
Employee Rating

Monica was FANTASTIC! !!! It took a long time but she did a great job of keeping me informed and loved working with her!!!!!! More

by WENDYSCHULTZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 14, 2024

Seguin Chevrolet responded

Hi WENDYSCHULTZE, Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

May 11, 2024

Dealership Rating
Employee Rating

Will not buy from here again! Felt pressured to buy and the Service department has not been helpful in the last year and a half More

by STORMYW3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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May 11, 2024

Dealership Rating
Employee Rating

Good service people trade lcustomers like a family and my language they speak. Spanish is a good part so I speak my language More

by Service department
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Helpful
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May 13, 2024

Seguin Chevrolet responded

Hi Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

May 11, 2024

Dealership Rating
Employee Rating

When a customer has a vehicle that is under factory warranty, should get a loaner vehicle to drive while their vehicle is being repaired. More

by MOUNTAINEERFARM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Sims, Beca Ramirez Godoy

Helpful
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May 09, 2024

Dealership Rating
Employee Rating

Now that we are connected properly after not hearing anything since leaving the dealership in late November, I'm sure the lines of communication will be better handled. Many thanks to Shane for takin More

by DEAP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Rosario , Shane

Helpful
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May 09, 2024

Seguin Chevrolet responded

Hi DEAP45, We're delighted you had a positive experience! Come back soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

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