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Monica Paz

Overview Reviews (256)

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Monica Paz

Monica Paz | Page 26

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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5.0

256 Reviews

Overview Reviews (256)

5.0

256 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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256 Reviews of Monica Paz

April 20, 2023

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Employee Rating

The service at Herb Chambers Lexus IS consistently good, as is the service and sup as is the service and sup More

by Ccollinspm

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Apr 21, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for the 5-star review of Herb Chambers Lexus of Sharon.

April 18, 2023

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Employee Rating

I have been a customer here since 2012 . I have always been treated very well. I am usually greeted by Julio. He has a great big smile, and I always am happy to see him. He remembers how h I have always been treated very well. I am usually greeted by Julio. He has a great big smile, and I always am happy to see him. He remembers how he helped me on my car 8 years ago. Grant has been wonderful to me too. He is always so polite and friendly. I have a new service technician,Monica. She knew I was in a rush to get my brother to a doctor’s appt at Dana Farber so she arranged for me to get a loaner. She helped me get new breaks and get my leaky tire fixed. She is extremely caring. Ariel got me the loaner, and she gave it an extra cleaning because I told her my brother has cancer. That was so thoughtful of her. I also met Eric, the manager. He was wonderful. He is very understanding and knowledgeable. He is great at explaining things to me. I have been coming here for so long. It is a tremendous dealership. More

by kazzie9

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Eric Graf , julio, Grant, Ariel

Apr 19, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that you've been a loyal customer since 2012 and that Julio, Grant, Monica, Ariel, and Eric have all provided you with exceptional service. We truly value your business and appreciate your kind words. We look forward to continuing to provide you with outstanding service for many years to come at Herb Chambers Lexus of Sharon!

April 06, 2023

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I have been taking my car for regular service here. Monica provides the best service Monica provides the best service More

by Jose Munguia

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Recommend Dealer

Yes

Apr 18, 2023 -

Herb Chambers Lexus of Sharon responded

Jose - Thank you for leaving Herb Chambers Lexus of Sharon this wonderful review and for trusting us with your vehicle's care through the years. It has been our pleasure to serve you and we will be sure to share your kind words with Monica. Have a great day and we look forward to seeing you next time!

April 06, 2023

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She eas very personal took the time to get all my questions and answered very satisfied outgoing shes my person tu agin god bless tu for taking care of me Sean questions and answered very satisfied outgoing shes my person tu agin god bless tu for taking care of me Sean More

by Qx50

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Tonthat

Apr 18, 2023 -

Herb Chambers Lexus of Sharon responded

It was our pleasure to assist you throughout the process! The entire Herb Chambers Lexus of Sharon team is thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

April 05, 2023

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Employee Rating

I cannot say enough about the service I received from Monica. She was very professional and provided great customer service. She called me throughout the service appointment and made sure I was informed Monica. She was very professional and provided great customer service. She called me throughout the service appointment and made sure I was informed about the additional work needed on my vehicle. I was pleased with her service. Great work! More

by Maria DePina

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Service Time

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Recommend Dealer

Yes

Apr 06, 2023 -

Herb Chambers Lexus of Sharon responded

Maria, thank you for leaving this piece of positive feedback for Monica. We are delighted that she provided such great customer service throughout your recent appointment at Herb Chambers Lexus of Sharon. It was our pleasure to assist you. See you down the road!

March 29, 2023

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I think the service is good however the day after my service I found several coupons for discounts in my email. If you think enough of me as a customer why not automatically add the coupons. I figure I service I found several coupons for discounts in my email. If you think enough of me as a customer why not automatically add the coupons. I figure I could have saved at least $50 More

by rmdzialo

Recommend Dealer

Yes

Apr 18, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Rmdzialo - Please contact me directly and we will happy to honor the discount. Simply email which coupon you are referring to. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com