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Monica Salom
57 Reviews
Dealership Experience
4 yrs, 9 mos
Languages Spoken
Spanish
57 Reviews
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57 Reviews of Monica Salom
October 05, 2025
Done better in the past. Work not done professionally this time around. Service advisor was awol. Work not done professionally this time around. Service advisor was awol. More
by Cleanfreak145
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
October 04, 2025
You need to improve communication between dealer and customer, I can not accept that my vehicle was there for over a week without knowing the reason until I went there to ask what was going on. I mean customer, I can not accept that my vehicle was there for over a week without knowing the reason until I went there to ask what was going on. I mean no communication by phone or electronic mail More
by Miguel Gonzalez
Other Employees Tagged: Luis Caraveo, Yolanda Anchondo, Daniel Burciaga , Can not rate people I didn't talk to or never met
October 03, 2025
Great, quick service and staff is very friendly. They had my vehicle ready before the time i was told. They had my vehicle ready before the time i was told. More
by jorgeraygoza164
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
September 30, 2025
Best dealer this side of the Mississippi, I am always treated like I’m part of the family. Aaron takes care of both my vehicles and always keeps me informed of all repairs, Services due, recall’s etc. A treated like I’m part of the family. Aaron takes care of both my vehicles and always keeps me informed of all repairs, Services due, recall’s etc. All members of the Shamaley group 1 Ford family are my family. Thanks to you all for great service. More
by jdeagle01
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga , Aaron Wade service advisor
September 27, 2025
Great customer service. Vehicle was ready in a timely manner. And they loved Chucky. Friend till the end Vehicle was ready in a timely manner. And they loved Chucky. Friend till the end More
by Trustinme25
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
September 10, 2025
Good and fast service, people very nice and also good prices for services, thank you prices for services, thank you More
by Alexcalderon0218
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
September 09, 2025
Service was excellent and fast. I appreciated the courteous rep. Will recommend this dealership to all. I appreciated the courteous rep. Will recommend this dealership to all. More
by Mirybaquera
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga , Marya
August 26, 2025
Great Service Arturo “Tury” Montes was great, very resourceful, respectful and attentive since I drove in for service. resourceful, respectful and attentive since I drove in for service. More
by Christopher
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga , Arturo “Tury” Montes
August 25, 2025
They did a great job servicing my Ford Explorer. It was busy, but I felt comfortable and taken care of. It was busy, but I felt comfortable and taken care of. More
by dmedwards1
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
August 07, 2025
Excelente servicio y atencion. Las personas que nos atendieron sumamente calificadas. Dandonos diferentes opciones y mostrando las funciones del auto. Great people..... Las personas que nos atendieron sumamente calificadas. Dandonos diferentes opciones y mostrando las funciones del auto. Great people..... More
by ORVO56
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga , CARLOS PINEDA
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