Dealership Experience
5 yrs, 2 mos
Languages Spoken
Spanish
73 Reviews
Write a Review73 Reviews of Monica Salom
February 19, 2026
This Ford dealer is the best in El Paso Tx. They are professional fast and they delivered They are professional fast and they delivered More
Other Employees Tagged: Charles Hassoun, Yolanda Anchondo, Daniel Burciaga , Chuy service department
February 13, 2026
My service advisor Eddie Ruelas has been very professional and helpful every time I have come in and answers all of my questions. Lorenzo Vargas the service manager has made sure that my special professional and helpful every time I have come in and answers all of my questions. Lorenzo Vargas the service manager has made sure that my special needs with my OEM Ford equipment for my travel trailer. We’re taken care of. Tony SALDANA the inventory manager has made sure that I find out everything I need to about my truck whenever I call about a question. They have said a high bar for service. More
Other Employees Tagged: Tony SALDANA inventory manager, Lorenzo Vargas service manager
February 04, 2026
They treat you like a boss. Really appreciate the service. Highly recommend this place. K Really appreciate the service. Highly recommend this place. K More
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
February 03, 2026
I love working with Group 1 Ford for all my vehicles needs. I have purchased 4 vehicles from them and will continue to come here . Great job. needs. I have purchased 4 vehicles from them and will continue to come here . Great job. More
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga , Jerry Myles. 5 stars
January 29, 2026
My advisor Arturo was great and helped me with everything i needed during my visit i needed during my visit More
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
January 18, 2026
Was a great experience, my service team associate Joe was super helpeful in resolving my headlight issues and I got an air filter change as well. I waited a reasonable time and everything was great w was super helpeful in resolving my headlight issues and I got an air filter change as well. I waited a reasonable time and everything was great when I was able to pick up my car. Glad for the piece of mind that the work was done by the dealership. More
Other Employees Tagged: Yolanda Anchondo , Jose (Joe)
January 03, 2026
Marjia was great and know what really customer service is. She is very caring and shows compassion is. She is very caring and shows compassion More
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga , Marjia Howard
December 06, 2025
I been coming to this dealership since I bought my truck, I love there service and never had a problem with any of the staff. I love there service and never had a problem with any of the staff. More
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
December 01, 2025
Great customer service! We have always gone to Shamley now Group 1 for our purchases and services! We have always gone to Shamley now Group 1 for our purchases and services! More
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga
November 23, 2025
Excellent service from all the employees. Had my oil change and they came to my house and picked up and droped off when finished. They send you full details of what u need to fix the amount. Had my oil change and they came to my house and picked up and droped off when finished. They send you full details of what u need to fix the amount. Very easy no hassle and quick service. Awesome service. More
Other Employees Tagged: Charles Hassoun, Luis Caraveo, Yolanda Anchondo, Daniel Burciaga

