Monica Salom
Monica Salom at Group 1 Ford El Paso

Monica Salom

Internet Sales Representative

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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4.6
73 Reviews

Dealership Experience

5 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.6

73 Reviews

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73 Reviews of Monica Salom

February 19, 2026

Dealership Rating
Employee Rating

This Ford dealer is the best in El Paso Tx. They are professional fast and they delivered More

by Razor2666
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Yolanda Anchondo, Daniel Burciaga , Chuy service department

Feb 21, 2026

Group 1 Ford El Paso responded

Hi, thank you for sharing your positive experience! sWe are always more than happy to assist you if anything else comes up. Take care!

February 13, 2026

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My service advisor Eddie Ruelas has been very professional and helpful every time I have come in and answers all of my questions. Lorenzo Vargas the service manager has made sure that my special More

by Towboss
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony SALDANA inventory manager, Lorenzo Vargas service manager

Feb 15, 2026

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2026

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They treat you like a boss. Really appreciate the service. Highly recommend this place. K More

by raul.t77
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Recommend Dealer
Yes
Feb 06, 2026

Group 1 Ford El Paso responded

Hi Raul, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2026

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I love working with Group 1 Ford for all my vehicles needs. I have purchased 4 vehicles from them and will continue to come here . Great job. More

by Don Keith
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Recommend Dealer
Yes
Feb 06, 2026

Group 1 Ford El Paso responded

Don, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2026

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My advisor Arturo was great and helped me with everything i needed during my visit More

by david
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Recommend Dealer
Yes
Jan 31, 2026

Group 1 Ford El Paso responded

Hi David, thank you so much for your kind words! We are thrilled to hear that Arturo provided excellent service during your visit. We strive to make every customer experience positive. We hope to see you again soon!

January 18, 2026

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Was a great experience, my service team associate Joe was super helpeful in resolving my headlight issues and I got an air filter change as well. I waited a reasonable time and everything was great w More

by New York Yankee
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Recommend Dealer
Yes

Other Employees Tagged: Yolanda Anchondo , Jose (Joe)

Jan 19, 2026

Group 1 Ford El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2026

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Marjia was great and know what really customer service is. She is very caring and shows compassion More

by Cjwero
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Recommend Dealer
Yes
Jan 06, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2025

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I been coming to this dealership since I bought my truck, I love there service and never had a problem with any of the staff. More

by spec.oda5
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Recommend Dealer
Yes
Dec 07, 2025

Group 1 Ford El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2025

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Great customer service! We have always gone to Shamley now Group 1 for our purchases and services! More

by michele.wooten_2010
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Recommend Dealer
Yes
Dec 02, 2025

Group 1 Ford El Paso responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2025

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Employee Rating

Excellent service from all the employees. Had my oil change and they came to my house and picked up and droped off when finished. They send you full details of what u need to fix the amount. More

by Nancy
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Recommend Dealer
Yes
Nov 24, 2025

Group 1 Ford El Paso responded

Hi Nancy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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