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Montana Henson

Overview Reviews (14) Inventory (513)

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Montana Henson

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Montana Henson

Service Advisor

Courtesy Chevrolet

1233 E. Camelback Road
Phoenix, AZ 85014

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4.7

14 Reviews

Overview Reviews (14) Inventory (513)

Industry Experience

3 yrs, 2 mos

Languages Spoken

English

4.7

14 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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14 Reviews of Montana Henson

April 03, 2024

Dealership Rating

Employee Rating

Took care of oil change, recall and a noise issue. All in one trip. Ride to and from home was added benefit! All in one trip. Ride to and from home was added benefit! More

by rachit

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2024 -

Courtesy Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 22, 2024

Dealership Rating

Employee Rating

I had a fantastic experience at Courtesy Chevrolet. Montana Henson was friendly and knowledgeable, and went above and beyond to make sure I have the best customer service. Montana Henson was friendly and knowledgeable, and went above and beyond to make sure I have the best customer service. More

by Yamani.gonzalez

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Courtesy Chevrolet responded

Thank you for this amazing review and shoutout for Montana! We really appreciate your business here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Take care, Yamani! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 14, 2024

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Employee Rating

Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy Courtesy More

by mcomstock1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 15, 2024 -

Courtesy Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! If there is anything else we can do for you, please feel free to give us a call. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 08, 2024

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Employee Rating

Courtesy service department are doing great job when they work on my vehicle and they are nice with their customers work on my vehicle and they are nice with their customers More

by michaelb6319@gmail.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 11, 2024 -

Courtesy Chevrolet responded

We appreciate you for letting others know about your experience with us here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley! If you ever need anything in the future, please don't hesitate to let us know. Take care, Michael! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 19, 2023

Dealership Rating

Employee Rating

Great job on Service & Car sales. We have bought (4) cars from Courtesy Chevy & Volvo dealerships We have bought (4) cars from Courtesy Chevy & Volvo dealerships More

by garcia1

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Xavier Sanchez , Art Scharff

Helpful 0

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Jun 20, 2023 -

Courtesy Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Have a great day! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 06, 2023

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Employee Rating

Came in for a service on my truck and came by Rufino Zamora and end up getting a car for him thank you Zamora and end up getting a car for him thank you More

by Speedy.Ortiz.2013

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dallas Reynolds, Brian Melendez , Rufino Zamora

Helpful 0

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Mar 07, 2023 -

Courtesy Chevrolet responded

We appreciate you for letting others know about your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 02, 2022

Dealership Rating

Employee Rating

They sold my husband and me a car that has engine issues. This is the second time the check engine light has come on. The problems started within 2 weeks of purchasing a used 2017 Ford Fusion Platinum. These This is the second time the check engine light has come on. The problems started within 2 weeks of purchasing a used 2017 Ford Fusion Platinum. These people had our car in the shop for over a week to replace a purge valve and dual check valve. Now my check engine light is back on due to a cylinder 2 misfire. The salesperson who sold us the car and the service manager have been ignoring our calls. Don't purchase a vehicle here unless you intentionally want to buy a lemon that will leave you without reliable transportation. These people are very unprofessional and unethical. Now I have to get a lawyer to deal with this. They also haven't emailed me my contract after requesting it several times and never gave me a hard copy. More

by Jgilke22

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Rafael Gayton, Eddie Escobedo , Mark Terrazas

Helpful 4

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Aug 02, 2022 -

Courtesy Chevrolet responded

Good afternoon Jada, certainly we appreciate your business. I just posted this on Yelp to you as well. I'm assuming the Jgilke22 is you as Jada G on Yelp. But I don't see you in our customer database as either. I will continue to look for you in our system. Please do call me directly at 602-798-2978 for any support and questions. Thank you - Mark T., Service Manager Also, you can also reach Chris W., Courtesy Cares Team at 602-344-3186

Aug 02, 2022 -

Courtesy Chevrolet responded

Jada / Ongela, we have found your contact and I am sorry you feel this way about our team. As I understand it you have a visit planned with our Service Manager Mark now. Thank you and we look forward to speaking with you in person. - Chris W., Courtesy Cares Team

Aug 02, 2022 -

Jgilke22 responded

Maybe you recognize my husband's name, Ongela. The customer service and all around service from this dealership has been terrible.

July 08, 2022

Dealership Rating

Employee Rating

Tim was great to work with! He was so easy to work with, I’d recommend him to anyone. Buying my truck was a fun experience with my family. Everyone involved helped with making s He was so easy to work with, I’d recommend him to anyone. Buying my truck was a fun experience with my family. Everyone involved helped with making sure we knew about the whole sale. Courtsey is a great dealership to work with. I’ll definitely be working with them for a while. Thank you Tim! :) More

by Anonymous

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gustavo Maldonado, Johnny Brown , Mike Bleyhl, Yesenia Briones, Iris Flores, Victor Garcia, Tim John, Juan Larios , Jimmy Mendez

Helpful 0

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Jul 11, 2022 -

Courtesy Chevrolet responded

We appreciate your input, Anonymous. We're glad to hear that you are consistently impressed with the service we offer here at Courtesy Chevrolet Phoenix. If there is anything more we can do for you please come back and see us any time! Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 07, 2022

Dealership Rating

Employee Rating

The whole team was great! They took very good care of my Traverse & Kia Soul.. They took very good care of my Traverse & Kia Soul.. More

by garcia1

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 08, 2022 -

Courtesy Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Courtesy Chevrolet! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 20, 2022

Dealership Rating

Employee Rating

Great service like always Montana and Jasen are a blast to work with would recommend to anyone to work with would recommend to anyone More

by Robloxg27

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

May 23, 2022 -

Courtesy Chevrolet responded

We appreciate your input! We're glad to hear that you are consistently impressed with the service we offer here at Courtesy Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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