Morgan Borrego | Page 3

Morgan has the best customer service around. She always makes you feel at home at Audi of Wichita She always makes you feel at home at Audi of Wichita More

by DSH011579 Verified Customer Verified Customer

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Very professional and thorough. Pleasant to deal with. Morgan does a great job and is always very prompt Pleasant to deal with. Morgan does a great job and is always very prompt More

by bstuart Verified Customer Verified Customer

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They missed a few things on my intake inspection. Didn't check oil level. Oil was .5qt low. Didn't check window washer pump. I know the pump doesn't work but checked it off the sheet. I know my Didn't check oil level. Oil was .5qt low. Didn't check window washer pump. I know the pump doesn't work but checked it off the sheet. I know my car consumes oil but said all fluids were topped off. Overall the work completed was satisfactory. More

by jason_solt Verified Customer Verified Customer

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Our 2025 Q5 suits us well. The service department is full of skilled technicians Hail to thee, Walser Audi of Wichita. You make our wheels go round and round. The service department is full of skilled technicians Hail to thee, Walser Audi of Wichita. You make our wheels go round and round. More

by thomasemersonbunn Verified Customer Verified Customer

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Great experience, she explained and followed up on work being completed. All work was perfect. being completed. All work was perfect. More

by bowl37 Verified Customer Verified Customer

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Morgan is always very helpful. I appreciation her communication to ensure all of my questions have been answered and resolved. I appreciation her communication to ensure all of my questions have been answered and resolved. More

by tiffinieirving Verified Customer Verified Customer

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Very clean looking and very nice work on my car it was timely and very professional from start to finish . Happy holidays thanks again timely and very professional from start to finish . Happy holidays thanks again More

by boomer0446 Verified Customer Verified Customer

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Bought a 2018 Q4, granted it had nearly 100k miles but within a week it was leaking oil. Took it in for service and after 2 days without a vehicle it was determined the upper timing cover was leaking at within a week it was leaking oil. Took it in for service and after 2 days without a vehicle it was determined the upper timing cover was leaking at the crank seal. The cost of the repair was assumed by the service dept as you would assume as a customer that just purchased a car that is inoperable. Was told the repair would take 2 to 3 business days. Never once heard from ALEC after many attempts to contact him. The service dept said that they would not be able to loan a vehicle due to them all being out on loan. Given the circumstance and the fact that Audi is assumed to be a high end dealer with high end service….no solution was even attempted. Two days pass….no communication until I reach out. Three days pass…no communication until I again reach out. On the 4th day…same deal. Excuse is that it’s just taking longer than expected. Continuously over promising and under delivering. On the 5th day with still no vehicle….service technician doesn’t show up to work. It’s only at this point that I was offered a loan vehicle. The vehicle repair is still not complete and we are 10 days out from the day I brought it in due to leaking oil. Very disappointed with the experience overall. Will not being doing business with Audi Wichita in the future. More

by bcbell25 Verified Customer Verified Customer

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Morgan was very helpful in getting my keys reprogrammed. Fast service and communication skills on point. Fast service and communication skills on point. More

by Lcheng99 Verified Customer Verified Customer

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This is the third Audi dealership I have had Audi’s serviced at and the accommodations and customer service at Wichita Audi outrank them all. serviced at and the accommodations and customer service at Wichita Audi outrank them all. More

by annalisa.hahn Verified Customer Verified Customer

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