Morgan Keeten | Page 37

My best service experience at a dealer in many years. My service advisor, Morgan, gave me an honest assessment of what was needed, and what I could do myself, kept me informed, and when it looked like se My service advisor, Morgan, gave me an honest assessment of what was needed, and what I could do myself, kept me informed, and when it looked like service would take a while, got me a Lyft ride home. And most amazingly, my car was washed and vacuumed when I picked it up. Other dealers claim they will do, this, but always provide a reason why they didn't. Kia of Everett actually did it! More

by Escape Hybrid in Seattle Verified Customer Verified Customer

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All of my concerns and questions were answered and attended to very professionally by Morgan. He took the time to look back and recover information that allowed the repair to be under warranty. I can' attended to very professionally by Morgan. He took the time to look back and recover information that allowed the repair to be under warranty. I can't thank him and the dealership enough for their service and professionalism. More

by rick_kathy_harrison Verified Customer Verified Customer

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Communication was quick - and my repairs were finished early. I appreciate the work the service team put into my car. early. I appreciate the work the service team put into my car. More

by casey512 Verified Customer Verified Customer

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Good service, very clean, very friendly customer service, timely service, great review on the work that’s been done. timely service, great review on the work that’s been done. More

by whall1968 Verified Customer Verified Customer

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Morgan was thorough in his explanation of what was going to happen during the service check up and oil change. to happen during the service check up and oil change. More

by kaber54 Verified Customer Verified Customer

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Morgan was very communicative and provided timely feedback. The service team is outstanding! The waiting area is actually a fun place to be! feedback. The service team is outstanding! The waiting area is actually a fun place to be! More

by jsodland Verified Customer Verified Customer

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I had my 2 step coating put on my new sportage. They totally detailed my car it looks so good. Thank you for the great service. I really appreciate you at Kia of Everett They totally detailed my car it looks so good. Thank you for the great service. I really appreciate you at Kia of Everett More

by deborahmanderson Verified Customer Verified Customer

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My experience in the past at your service counter was not very good, but Morgan was the epitome of customer service. How can a customer be upset with your business with service like that? very good, but Morgan was the epitome of customer service. How can a customer be upset with your business with service like that? More

by mdayrbrien Verified Customer Verified Customer

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Morgan! You're killing it! I love that you have been my service rep twice in a row now, always happy to see you and hear your explanation. See you again soon You're killing it! I love that you have been my service rep twice in a row now, always happy to see you and hear your explanation. See you again soon! More

by Citlalic Zuniga (Zee) Verified Customer Verified Customer

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Happy with them but wish they would reactivate the features they turn off before returning the vehicle to me. Nice service representative features they turn off before returning the vehicle to me. Nice service representative More

by dentalflossy Verified Customer Verified Customer

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