Morgan Loomis

Brattleboro Subaru responded

Thank you so much for sharing your experience. It means a great deal to hear that your second purchase with John in 2025 was just as smooth and positive as the first. John takes pride in truly understanding his customers, and it’s wonderful to know his knowledge and easygoing approach made both transactions seamless for you. We appreciate your continued trust and look forward to helping you again in the future.

Brattleboro Subaru responded

Thank you for taking the time to share your experience! We’re glad to hear you’ve found our service team reliable and that the loaner vehicles and flexible scheduling have been helpful. We appreciate your trust and look forward to continuing to support you and your vehicle.

Brattleboro Subaru responded

Thank you so much for sharing your experience. We’re thrilled to hear that Amanda took the time to listen carefully and resolve your concern. She truly is an asset to our Subaru team, and your kind words mean a great deal. We appreciate you choosing us and look forward to assisting you again in the future.

Brattleboro Subaru responded

Thank you so much for sharing your experience with us! We’re glad to hear our team was professional, courteous, and took the time to explain everything clearly. Regarding your question about tire replacement: in most cases, if a single tire is damaged beyond repair, it doesn’t always mean all four need to be replaced. However, depending on the vehicle’s drivetrain (for example, all-wheel drive), replacing just one tire can cause uneven wear or performance issues. In those situations, replacing four tires may be recommended to keep tread depth consistent and protect the vehicle’s handling and safety. We completely understand how surprising that can be, especially while traveling. We’re happy our team was able to guide you through the process, and we truly appreciate your trust in us. We look forward to welcoming you back whenever you’re in Vermont!

Brattleboro Subaru responded

Thank you so much for your kind words! We’re delighted to hear that our team’s friendliness and communication made your visit enjoyable. And we’re glad you liked the coffee too—it’s always nice to start the day with a good cup! We truly appreciate your feedback and look forward to welcoming you back again soon.

Brattleboro Subaru responded

Thank you so much for the kind words and recommendation! We're thrilled to hear you had a great experience with our service department. Taking care of Subarus is what we love to do, and it means a lot to know you'd send others our way. We look forward to seeing you again whenever your Subaru needs us

Brattleboro Subaru responded

Thank you so much for your thoughtful review! We're thrilled to hear that our team, service, and facility continue to meet your expectations. It’s especially inspiring to know your Subaru is still going strong at over 200,000 miles — a true testament to your care and the vehicle’s reliability. We’re honored to be part of that journey and look forward to keeping your Subaru running smoothly for many more miles ahead!

Brattleboro Subaru responded

Thank you for the kind words—and double the praise! We're thrilled to hear that every department has made your experience consistently positive. Taking time to answer questions and explain details is exactly how we aim to build trust and comfort with every visit. It's always a pleasure to serve you, and we look forward to continuing that tradition every time you stop by!

Brattleboro Subaru responded

Thank you for sharing your experience! We're so glad to hear that you feel comfortable bringing your car in and that our commitment to customer satisfaction shines through. It's always our goal to make every visit smooth and reassuring. We appreciate your trust and look forward to seeing you again!